HeyJaredNeel Shah
- Indexed articles, last 90 days
- 2
- Latest publication
- Sep 30, 2026
- Outlet visibility, for InfoWorld
- Top 500K sites
- Earliest in this view
- Jul 10, 2026
Latest articles
Observability for AI-native systems: New SLIs beyond latency and error rate (opens the original)
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An AI assistant can return a response in under a second, maintain 99.9% availability and still give customers a fabricated answer. Traditional dashboards will show green because the request completed successfully. The user, however, received a semantic failure: a response that is syntactically valid but factually wrong, unsafe, biased or irrelevant. That is why AI-native systems need observability beyond latency, error rate, throughput and saturation. LLM applications introduce non-deterministic
How to teach SRE AI agents to fail safely and earn your team's trust (opens the original)
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Site reliability engineering is entering a new phase. As incidents become faster-moving, more data-rich and more complex, SRE teams are exploring agentic AI to help with alert triage, root cause analysis, runbook execution and mitigation planning. But in production, the question is not whether an agent can act; it is whether people can trust it to act safely, consistently and transparently when the system is under stress. This blog argues that trust is an engineering outcome, not a marketing pro
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Top 500K sites
For InfoWorld, the outlet · Measured Aug 1, 2026
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