HeyJaredMSP Unplugged
This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
- Indexed episodes, last 90 days
- 8
- Latest publication
- Sep 1, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 6, 2026
Latest episodes
Why Annual Security Training Fails — and How usecure Helps MSPs Fix Human Risk (opens the original)
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🎙️ In this episode of MSP Unplugged, we sit down with Nihil Morjaria, Chief Revenue Officer at usecure, to talk about human risk management — the biggest gap in most small MSP security stacks. usecure helps MSPs automate security awareness training, phishing simulations, dark web monitoring, and policy management so lean teams can reduce client risk and sell a measurable security service without adding headcount. What You'll Learn: Why traditional annual training no longer works How MSPs can aut
AI Email Security for MSPs: How Cambrient Cuts "Is This Safe?" Tickets Without MX Changes (opens the original)
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🎙️ In this episode of MSP Unplugged, we talk with Cambrient AI about a different approach to email security: agentic AI that investigates every message instead of just scoring or filtering it. Cambrient was built for MSPs — multi-tenant, fast to deploy (no MX record changes), and designed to cut the "is this email safe?" ticket load that eats small-team margins. What You'll Learn: Why signature-based email tools still miss modern phishing and BEC How AI agents inspect links, redirects, attachmen
From MSP to MIP: Ryan Walsh (Pax8) on AI, Strategy & How Small MSPs Stay Relevant (opens the original)
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🎙️ In this episode of MSP Unplugged, we sit down with Ryan Walsh, Channel Chief and Chief Strategy Officer at Pax8, to talk about where small MSPs actually go next. Ryan has spent years helping partners clean up messy stacks, scale through the marketplace, and rethink what "managed services" even means as AI changes client expectations. This conversation is built for owners running lean shops — under $3M and under 20 employees — who need a practical path, not a enterprise slide deck. What You'll
Ryan McGill on Scaling MSP Operations & Turning Challenges into Growth (opens the original)
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🎙️ In this episode of MSP Unplugged, we sit down with Ryan McGill to discuss his journey and practical strategies for running and scaling a successful managed services business. Ryan shares real-world insights on improving operations, streamlining delivery, and helping small MSP teams overcome common challenges. Whether you're looking to tighten processes, boost efficiency, or prepare for growth, this conversation delivers actionable takeaways tailored for MSPs under $3M in revenue and with lean
Business Outcome Conversations: The Next Phase of MSP Customer Penetration with Luis Giraldo (opens the original)
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🎙️ In this episode of MSP Unplugged, Luis Giraldo, Chief Evangelist at ScalePad, shares his journey and powerful strategies for turning around struggling MSPs — with a special focus on QBRs (Quarterly Business Reviews) and why business outcome conversations are the next evolution in customer penetration. Luis explains how moving beyond technical check-ins to real business discussions can dramatically improve retention, expansion, and client relationships — especially for small MSP teams. What Yo
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