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The next normal demands resilience, flexibility, and agility.Join us on www.McKinseyTalksOperations.com where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality.
- Indexed episodes, last 90 days
- 4
- Latest publication
- Aug 26, 2026
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- Earliest in this view
- Jul 8, 2026
Latest episodes
Voices on Planning: Beyond SaaS and into the AI era (opens the original)
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Advanced planning systems have evolved through major technological shifts, from legacy systems to enterprise platforms, and from on-premises software to SaaS. Now AI is ushering in the next transformation. As planning moves from fixed cycles toward continuous, AI-enabled decision making, the shift could fundamentally change what it means to plan. But turning AI capabilities into enterprise impact is another challenge entirely. In this Voices On episode of McKinsey Talks Operations, our deep-dive
Voices on Quality: Unlocking warranty value in consumer automotive (opens the original)
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Warranty and goodwill costs at automotive OEMs have climbed more than 40 percent in recent years, now representing as much as two to three percent of total sales for many manufacturers. With billions of dollars at stake each year, these costs have become a strategic priority. In this Voices On episode of McKinsey Talks Operations, our deep-dive series featuring expert perspectives on the topics shaping operations today, host Daphne Luchtenberg speaks with Andreas Haunreiter, an associate partner
The future of US Manufacturing (opens the original)
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A quarter of America’s $3 trillion in annual manufactured imports face multiple trade dependencies, related to national security, geopolitically distant trading partners, or concentrated suppliers. Addressing these vulnerabilities by ramping up domestic production and upstream supply chains would require an estimated $2 trillion in investment. But funding may be the easy part, with talent, energy infrastructure, and supplier ecosystems posing even greater constraints on future competitiveness. I
Agentic AI and the future of Global Business Services (opens the original)
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Global Business Services (GBS) is being redefined in the age of AI. Agentic technology is enabling GBS to move beyond traditional automation and expand as it becomes the operational backbone of AI transformation in many organizations. So what should organizations think about the future of GBS to come out ahead? In this episode, Christian Johnson speaks with McKinsey partners Heiko Heimes and Josh Peters. They explain why GBS is strategically placed to own workflow orchestration and the talent im
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