HeyJaredMaximum Octane
Maximum Octane is the high-performance podcast for automotive shop owners ready to accelerate their leadership, culture, and profitability.
- Indexed episodes, last 90 days
- 10
- Latest publication
- Sep 22, 2026
- Audience
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- Earliest in this view
- Jul 14, 2026
Latest episodes
The First 20 Seconds: What Your Phone Is Really Telling Customers (opens the original)
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As a shop owner, you tackle big issues like bay efficiency, DVI compliance, marketing, and advertising spend. But what about phone calls and operational communications? While it may sound mundane, recording your calls is one of the single most important factors in maintaining a healthy customer connection. In this episode of Maximum Octane, host Jason Patel sits down with David Boyd , an expert in communications and operations in auto repair and the founder of Call InBound . As a process enginee
Marketing to the Customers You Already Have. How CRM Software Can Benefit Your Business (opens the original)
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Customer communication is essential for success. But what does that really mean? Too often, shop owners are relying on outdated software installed on day one. It’s not the best, but it works, right? Wrong. This episode is all about learning to utilize multi-channel communication strategies that actually help you and your customers stay connected. In this episode of Maximum Octane, hosts Kim Hickey and Jason Patel sit down with Melanie Sypolt and Robert Whitehurst from Epicor Service CRM. Togethe
An Intimate Look into SBA Lending (opens the original)
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Money can make or break your dream, but securing it isn’t always easy. SBA loans, KPIs, and retained earnings? It can all sound like gibberish to the untrained ear. Instead of sifting through the acronyms like parts at a chop shop, enlisting a specialist can be the key to reaching your goals. In this episode, host Kim Hickey chats with PJ Scalf from Seacoast Bank to get to the nitty-gritty of shop financing. PJ specialises in SBA lending and works exclusively with auto shops across the United St
No Effort Will Always Equal No Reward (opens the original)
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At some point, every shop owner questions the keys to success. Is it customer retention? Good leadership? Or maybe it’s having a strong digital footprint. The good news is you don’t go at it alone. Enter: KUKUI, the California-based auto repair shop marketing platform, working with shops to grow in every capacity. In this episode of Maximum Octane, hosts Kim Hickey and Jason Patel sit down with Connor Tracy , KUKUI’s director of partner development, to discuss the importance of partnerships. The
Your Human Resources Department is Here to Help. Here’s What You Need to Know (opens the original)
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Human resources often gets a bad rap. It’s been stigmatized as the last resort for managing harassment claims and inner office conflicts. But the department and the people behind it do so much more. In this episode of Maximum Octane, Jason Patel sits down with Lindsay Kvasnik , an HR veteran with over 17 years of experience and founder of Rosebud Consulting HR. She’s held almost every position in the field, including recruiting, coordinating, and managing. Now she’s changing the narrative, helpi
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