HeyJaredMastering ServiceTitan
Mastering ServiceTitan is your guide to getting the most out of ServiceTitan. Each episode, ServiceTitan power users share their strategies and success stories to give you real, actionable advice on how to leverage ServiceTitan for your business.
- Indexed episodes, last 90 days
- 10
- Latest publication
- Sep 10, 2026
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- Checking…
- Earliest in this view
- Jul 9, 2026
Latest episodes
2,000% Growth in Six Years: How O'Shea Trades Transformed Their Customer Journey (opens the original)
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Sabrina Withers , owner and marketing manager at O'Shea Trades in Melbourne, Australia, joins the show to explore how systematizing the customer journey and marketing attribution fueled a staggering 2,000% business growth over six years. Sabrina breaks down the transition from disjointed marketing data to full end-to-end revenue attribution using Marketing Pro and Scheduling Pro. She shares O'Shea's framework for multi-trade cross-promotion, non-intrusive quote follow-up workflows, and high-impa
The ServiceTitan Certified Technician: Faster Onboarding and Real-World Mastery (opens the original)
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Danielle Combs , Program Manager for Customer and Partner Relations at ServiceTitan , joins the show to dive into the newly launched ServiceTitan Certified Technician Program. Danielle explains how this milestone certification breaks new ground by being available to non-users and trade school students, helping shops recruit tech-forward talent and significantly reduce time-to-revenue for new hires. She walks through the 10-section curriculum built on the new Field mobile app, spanning job lifecy
Unlocking 186% Booked Revenue with ServiceTitan Voice Agents (opens the original)
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Amanda Root, CEO at Tri-City Home Solutions, joins the show to discuss how a third-generation, 60-year-old family business rapidly modernized its operations using ServiceTitan Virtual Agents. Amanda shares her candid story of abandoning a costly custom Salesforce build to “rip the Band-Aid off” and fully align her processes with ServiceTitan's core workflows. She walks through the real-world deployment of their AI voice agent, including an accidental Friday afternoon email blast that tested the
Flashback Episode - ServiceTitan Vocabulary: The Foundation of Accurate Reporting (opens the original)
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High season is heating up and this summer we're bringing you some of the best episodes from both our shows on the ServiceTitan Podcast Network. Between new episodes, ones from the past you might have missed, and conversations and checkins from over 2 years and nearly 100 episodes - there's so much to learn about running your trades business better than ever. Originally Aired 5/14/2026 Sydney Biancardi , COO at Iceberg Home Services , joins the show to discuss the critical importance of ServiceTi
Lessons in Change Management From Scaling ServiceTitan Across 500+ Locations (opens the original)
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Adam Terranova , Senior Director of Marketing at Authority Brands , joins the show to dissect the massive task of rolling out ServiceTitan across more than 500 franchise locations. Adam shares his framework for enterprise change management, explaining why establishing a clear collective vision must precede tactical training. He walks through the strategic “molecule model” for expanding into Pro products, advocating for Scheduling Pro as the essential bridge between marketing campaigns and consum
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