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Marketing Accountability Council (MAC)

Trust is crumbling, attention is collapsing, and consumers are done playing: MAC was built for this reckoning.

Newsletter · By Jay Mandel · Official site

Indexed issues, last 90 days
15
Latest publication
Sep 30, 2026
Audience
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Earliest in this view
Aug 5, 2026

Latest issues

  1. Issue · Sep 30, 2026

    Are Companies Looking for a Marketing Operations Unicorn or Frankenstein? (opens the original)

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    I was chatting with a friend who was looking for a Marketing Operations role in this insane job market, and she was rattling off all these technical requirements of the role she was thinking of applying for. Things like SQL, TypeScript, Javascript, Cursor, etc.All I kept thinking was, how are we adding MORE requirements to an already taxed role? Who the heck do you think I am? So, I decided to pull up a few Marketing Operations job descriptions to see if this is a trend or an outliner. What I no

  2. Issue · Sep 28, 2026

    An Obituary for WBLS, Written While It Is Still on the Air (opens the original)

    Excerpt · Critical tone

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    <img alt="" class="sizing-normal" height="640" src="https://substackcdn.com/image/fetch/$s_!gsuL!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb9c7b30d-0da4-4712-bbd1-a28debe03a42_480x640.gif" w

  3. Issue · Sep 22, 2026

    Whose Work IS It Anyway? (opens the original)

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    Jake Perry is the founder and principal consultant at Two20 Resources, a consultancy helping organizations turn information into advantage through legal intelligence, competitive research, and content strategy. With nearly two decades of experience, he previously built and ran the media intelligence program for global law firm Mayer Brown and established Etsy’s first customer service content operations team.Who Cares?Look. I get it. I don’t read the terms for these platforms either.I know that t

  4. Issue · Sep 18, 2026

    When “Unlimited” Runs Out (opens the original)

    Excerpt · Critical tone

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    I fell in love with building on OpenAI. I relied on its $100-per-month tier to build, launch, and maintain a company website. I shipped features, refactored code, and produced content in hours, not weeks.<img alt="" class="sizing-normal" height="794" src="https://s

  5. Issue · Sep 16, 2026

    The Wrong Metrics Can Make Good Marketing Look Bad (opens the original)

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    A few weeks ago, my friend Ronald and I got into one of our usual marketing debates. Ron is the Director of MarTech at Sunbelt Rentals and one of the most brilliant strategic minds in MOPs. If you are in marketing operations and don’t know Ronald Gaines, you absolutely should. Check him out here.We often like to spar about MOPs hot topics. I say something like, I think marketing shouldn’t be held accountable for revenue and he thinks I’m insane. And we have many other arguments just like this. A

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