Making the Museum
A podcast on exhibition planning and design for museum leaders, exhibition teams, and visitor experience professionals.
- Indexed episodes, last 90 days
- 4
- Latest publication
- Sep 15, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 28, 2026
Latest episodes
Innovation Secrets of the Museum of Science, with Mike Horvath (opens the original)
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[ASTC 2026 Special] Science changes fast. How can science museums keep up? What’s a “technology toolkit”? Can one interactive turn into another? Can you do that same trick with a whole room? What about a whole exhibition? What’s “Wizard of Oz-ing”? Do constraints make for better design? How could museums work together to solve the challenges they all face? A special episode for ASTC 2026, where Mike will be speaking about this and more. Mike Horvath (Vice President of Exhibits, Museum of Science
The 9/11 Museum, 25 Years After 9/11, with Mark Wagner (opens the original)
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A very special episode of Making the Museum, for the 25th Anniversary of 9/11. The unique, unforgettable story of the architect who found himself on the 9/11 debris pile right after the tragedy, working for years to save artifacts for a museum he could only imagine. What do you do when your two largest museum artifacts aren’t there anymore? What is the “Bilbao Effect Upside Down”? How is architecture a stage for a story? Mark Wagner (Design Principal, Arts & Culture Sector Leader, Stantec) discu
Improving the Visitor Experience with Data, with Ryan Auster (opens the original)
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If we’re not studying our visitors, how can we fulfill our mission? What is a net promoter score? And what should a museum’s net promoter score be? How do you ask a survey question if you want a meaningful answer? What is capacity building? What is COVES, and how can people get involved with it? Ryan Auster (Manager of Learning Metrics, Museum of Science, Boston) discusses “Improving Visitor Experience with Data” with MtM host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and E
What Museums Can Learn from Casinos, Theme Parks, Sports, and More, with Renée Hampton (opens the original)
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What could museums learn right now — from their competitors? What’s happening out there that museums should know about? How can museums compete with a sports venue that has 18,000 seats, each with its own interactive controller? What do IP, KPI, and F&B mean? What if museums went out and learned from theme parks, advertising, corporate centers … and even casinos? Renée Hampton (Strategic Partnerships Manager, Electrosonic) discusses “What Museums Can Learn from Casinos, Theme Parks, Sports, and
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