HeyJaredLynn Greiner
- Indexed articles, last 90 days
- 4
- Latest publication
- Oct 1, 2026
- Outlet visibility, for Reseller News
- Top 5M sites
- Earliest in this view
- Aug 14, 2026
Latest articles
ServiceNow launches standalone AI service desk to provide support in Teams, Slack, and email (opens the original)
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ServiceNow has a new take on the service desk: Flow by ServiceNow, a standalone AI product that allows users to get help via chats in Microsoft Teams, Slack, or a Flow web app, or by email, rather than having to leave what they’re doing to open a helpdesk ticket. Flow can be up and running within a day, no implementation project or infrastructure required, the company said. The product can stand alone or plug into the ServiceNow platform for customers who need enterprise scale, governance, and c
AI spend will jump 49.5% in 2026, says Gartner (opens the original)
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Worldwide AI spending will increase 49.5% in 2026, to $2.7 trillion, and grow another 36.2% in 2027 as AI usage continues to expand, Gartner predicts in the latest quarterly update to its IT spending forecast. But there’s been no diversion of money from other areas of IT to feed AI, said Gartner Distinguished VP Analyst John-David Lovelock. CIOs got some net new money for AI back in 2024, and a little in 2025, he said, “so there wasn’t a diversion, and now more of their spending is about rebrand
IBM moves closer to fault-tolerant quantum computing with modular cryogenic systems (opens the original)
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As it pursues its goal of producing a fault-tolerant quantum computer, IBM today announced that it has achieved another milestone: It has successfully joined two cryogenic modules to create a single environment designed, it said, “to scale into the modular, shared, and ultra-cold system required to link hundreds of quantum chips into a more powerful quantum computer.” The company plans to deliver the fault-tolerant IBM Quantum Starling system, capable of running circuits composed of 100 million
IBM consultants will deploy OpenAI services (opens the original)
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IBM will embed OpenAI frontier models and products such as Codex and ChatGPT embedded into IBM’s AI consulting services platform, IBM Consulting Advantage, as well as expanding the companies’ existing collaboration in the cybersecurity realm, they announced Thursday. Joint initiatives will include the creation of industry-specific products for financial services, government, telecommunications, and retail, as well as serving key enterprise domains such as finance, procurement, customer operation
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