Loop
The Loop features conversations from the frontline of digital services. From CX and AI to Trust & Safety, Financial Crime & Compliance, and beyond, experienced leaders dig into how customer interactions, safe and speedy model building, innovative wellness and resiliency…
- Indexed episodes, last 90 days
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- Sep 2, 2026
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The Missing Pieces to Today's Competitive Advantage (Rahat Nehal) (opens the original)
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Great support both solves customer issues and fosters customer loyalty. But what matters more than the results? On a Loop podcast, Rahat Nehal, VP of Global Support at Rapid7, shares why true service excellence is shaped by the quality of every interaction, not just the final outcome. Listen to the full episode: https://taskus.me/48c5dwI
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