HeyJaredLean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement
Mark Graban reads and expands upon selected posts from LeanBlog.org. Topics include Lean principles and leadership in healthcare, manufacturing, business, and the world around us, Learn more at http://www.leanblog.org/audio
- Indexed episodes, last 90 days
- 2
- Latest publication
- Jul 19, 2026
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- Earliest in this view
- Jul 17, 2026
Latest episodes
We Thought We Solved That: The Art and Judgment Calls in the PDSA Cycle (opens the original)
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What does it really mean when a problem “comes back” after a team thought it had been solved? In this episode, Mark Graban reads his article, “We Thought We Solved That: The Art and Judgment Calls in the PDSA Cycle.” He examines how a frustrated executive’s question—“Why did the problem come back?”—can either support learning or trigger blame, depending on how it is asked. Mark explores five possible explanations for a recurring problem: the wrong countermeasure, poor implementation, failure to
A Bending Column, a Bad Answer, and the Real Test of a Speak-Up Culture (opens the original)
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A construction worker named Sean Dow was working on the 22nd floor of Pfizer’s former Manhattan headquarters, a massive office building now being converted into residential apartments with additional floors being added. Dow noticed cracks in a concrete slab. When he investigated further, he found a structural column visibly bending. But when he raised the concern, the initial response from the general contractor was reportedly, “Don’t worry, you’ll work on the floor below.” Dow kept pushing. Wor
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