Leading Learning Podcast
The market for continuing education, professional development, and lifelong learning is large and evolving rapidly. Competition is growing and learners have more options than ever.
- Indexed pieces, last 90 days
- 6
- Latest publication
- Sep 15, 2026
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- Earliest in this view
- Jul 7, 2026
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487: Frontline Lessons for Every Learning Business with JD Dillon (opens the original)
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Courses and conferences are the backbone of many learning businesses’ portfolios, but for frontline and deskless workers—who make up roughly 80 percent of the global workforce—that model often doesn’t fit how the jobs actually get done. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with JD Dillon, founder of Every Shift Counts and author of The Frontline Enablement Playbook . JD explains why frontline and deskless workers need a different approach to learning—one b
486: Metrics That Matter: A Lifecycle Framework for Learning Businesses (opens the original)
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Many learning businesses are data-rich and insight-poor. It’s easy to track what’s easy to count—e-mail opens, registrations, completions—but harder to know if the products are doing what they were created to do. In this episode of the Leading Learning Podcast, Jeff Cobb and Celisa Steele discuss what learning businesses should be measuring and why. They identify the most common metric traps—including surrogation and vanity metrics—and introduce a five-lens framework for thinking about which met
485: Turning Learning Data into Personalized Experiences with Steven Khraiss (opens the original)
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Many learning businesses evaluate their programs with data that only tells them what already happened. By the time a lagging indicator like a completion rate reveals that a learner is struggling, the window to help has often closed. The good news is that shifting to real-time and predictive analytics is readily achievable for most learning businesses. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Steven Khraiss, who heads data strategy and analytics at Holmes
484: Associations at the Inflection Point with Artesha Moore (opens the original)
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The association sector is at a genuine inflection point because so much is changing at once. AI is reshaping entire professions. Federal funding is in flux. University pipelines are shrinking. And, in the middle of all of it, associations have an extraordinary opportunity to play a critical role in workforce development—if they’re willing to move fast enough. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Artesha Moore, CEO of Association Forum, about what that opp
483: Foresight and the Future of Credentialing with Denise Roosendaal (opens the original)
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The credentialing landscape is changing fast. With 1.8 million credentials now in the U.S. marketplace and AI reshaping entire professions, organizations need to understand not just what credentials to offer but how the meaning of competence is evolving. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Denise Roosendaal, executive director of the Institute for Credentialing Excellence (I.C.E.). Denise shares how assessment is moving from point-in-time tests towar
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