#leaderspotlight
Podcast highlighting leaders and innovators facilitating the future of work 📈Hosted by Annette White-Klososky
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Episode 40: Voice AI That Hears How You Feel | Chloe Duckworth on Valence AI and the Future of Customer Experience (opens the original)
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Leader Spotlight host Annette Klososky and producer/co-host Annie introduce a season focused on applied AI implementation and interview Chloe Duckworth, co-founder and CEO of Valence AI AI. Duckworth, who started the company at 19 while on a pre-med track at USC and graduated in two and a half years, explains Valence AI’s real-time vocal emotion infrastructure for voice AI, which analyzes tone and prosody to help human agents or AI voice agents route calls, de-escalate, and improve outcomes in e
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