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Leadership Lens

Leadership Lens is a podcast hosted and produced by Heather Arias de Cordoba, editor of BoardRoom magazine and leadership storyteller, featuring candid conversations with leaders across hospitality, private clubs, technology and beyond.

Podcast · By Heather Arias De Cordoba · English · Official site

Indexed episodes, last 90 days
10
Latest publication
Sep 15, 2026
Audience
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Earliest in this view
Jul 6, 2026

Latest episodes

  1. Episode · Sep 15, 2026

    John Wilkening: Why Great Clubs Are Built by Great People and Leaders Learn to Get Out of the Way (opens the original)

    Episode notes · Positive tone

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    ABOUT JOHN John Wilkening, CCM, CCE, is GM/COO of North Hills Club in Raleigh, NC, a BoardRoom Distinguished Club with ELITE status. During his tenure, the club and its team have earned national recognition for strategic planning, renovation, programming and racquet facilities. John has spent nearly 30 years in the resort and private club industry. He began as a busboy at 15 and worked his way through food and beverage, clubhouse, lodge and multisite management roles before joining North Hills C

  2. Episode · Sep 8, 2026

    Lindsay Pizarro on Resilience, Vulnerability and the Power of Connection (opens the original)

    Episode notes · Positive tone

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    ABOUT LINDSAY Lindsay Pizarro, CCM, CCE, is managing director of The Golden State Chapter of the Club Management Association of America. She brings more than two decades of experience in private club operations and association leadership across city, yacht and country clubs throughout California. Lindsay began as a student intern in San Francisco and built her leadership foundation at the Bohemian Club, St. Francis Yacht Club and Burlingame Country Club. She later served in GM roles at Newport H

  3. Episode · Sep 1, 2026

    Chris Gale: Why Today’s Racquets Leaders Must Think Like CEOs (opens the original)

    Episode notes · Positive tone

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    ABOUT CHRIS Chris Gale, DCA, is director of racquets at Bent Tree Country Club in Dallas, TX, and vice president of The Directors Club of America. With more than 25 years of private club experience, he has led racquets programs at clubs across California, Massachusetts, Rhode Island and Texas, including River OaksCountry Club and Duxbury Yacht Club. Known for staff development, program revitalization and member-focused leadership, Chris brings a broad operational perspective to a role that has e

  4. Episode · Aug 24, 2026

    Kris Butterfield Cance: Building Club Culture Through Belonging, Authentic Service and Shared Responsibility (opens the original)

    Episode notes · Positive tone

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    ABOUT KRIS Kris Butterfield Cance, MCMP, is director of membership and communications at La Cumbre Country Club in Santa Barbara, CA. She brings two decades of private club experience spanning membership, communications, operations and people and culture. Her leadership perspective is informed by organizational change, global leadership and psychology. Those disciplines reinforce a principle that guides her work: Private clubs are in the people business. Strategy may establish direction, but cul

  5. Episode · Aug 10, 2026

    LuAnn Giovannelli: Leading With Integrity, Trust and the Courage to Let Go (opens the original)

    Episode notes · Positive tone

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    ABOUT LUANN LuAnn Giovannelli is COO of Bay Colony Community Association and a respected private club executive whose career spans nearly four decades. Her leadership experience includes senior roles at prominent club organizations, including Cherokee Town & Country Club, where she became the first woman to lead the Town Club. Although LuAnn entered the club profession unexpectedly, the industry was not entirely unfamiliar. Her father built golf courses and worked as a superintendent. Early in h

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