HeyJaredLBM Talks
“LBM Talks” hosts professionals from different sectors of the lumber and building material industry to share their expertise, with a heavy emphasis on practical, tactical strategies to help you serve your markets and grow your business.Tune into either LBM Talks Credit with…
- Indexed episodes, last 90 days
- 12
- Latest publication
- Sep 22, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 9, 2026
Latest episodes
Sales, Collections & the Commission Question (opens the original)
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How involved should sales be in collecting money? In this episode of LBM Talks Credit, Thea Dudley talks with SunPro Vice President of Sales Jason Butterfield about sales reps’ role in collections, tying commissions to customer payments, and the challenges that arise when selling and collecting overlap. They also discuss why credit and sales need to work together—and where each department’s responsibility should begin and end.
Scrolling Isn’t a Social Media Strategy (opens the original)
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Do social media managers need to be chronically online to stay relevant? In this solo episode, Sally explores the relationship between scrolling, trends and strategy. She discusses why keeping up with every viral moment isn't necessarily the key to better content, how to use trends more intentionally, and the difference between passively consuming content and actively studying what works. She also reflects on her own social media habits and the challenge of balancing what's trending with what ac
The Money Talk Nobody Wants to Have (opens the original)
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Why do we avoid talking about money with customers when money is a fundamental part of doing business? In this episode of LBM Talks Credit, Thea Dudley tackles the past-due conversation nobody wants to have. She shares five steps for approaching customers directly, understanding what’s holding up payment, setting expectations, offering a way forward, and following up. Having the conversation may be uncomfortable, but waiting only limits your options. For more resources, visit lbmjournal.com . Re
Behind Talbert Building Supply’s “The Office” Parodies (opens the original)
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Talbert Building Supply ’s “The Office” parody videos have become some of the company’s most engaging content on Facebook and Instagram. Sally talks with Talbert marketing specialist Jason McGhan about how the series came together, why keeping it unscripted helps employees’ personalities come through, and how it fits into a larger shift toward more people-focused content. They also discuss showcasing customers and jobsites, balancing humor with professionalism, and experimenting to find what wor
Relationships, Risk & Standing Your Ground in Credit (opens the original)
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After more than 20 years with Merit Distribution Group, Lea Callahan has learned a few things about relationships, risk and finding your voice in credit. In this episode of LBM Talks Credit, Callahan joins Thea Dudley to discuss her path from AP filer to credit manager, adapting as the company expanded into new markets, and the importance of building trust with customers, sales and leadership. They also discuss making tough credit decisions, knowing when to push back and why standing your ground
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