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Knowledge Fika 2.0: Knowledge in M365 with Copilot and Content AI

Inspired by the Swedish tradition of fika, this podcast brings relaxed, insightful conversations to the digital workplace.

Podcast · By Rebecka Isaksson (KnowFlow Value) · English · Official site

Indexed episodes, last 90 days
5
Latest publication
Sep 5, 2026
Audience
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Earliest in this view
Jul 12, 2026

Latest episodes

  1. Episode · Sep 5, 2026

    Episode 41: Who Governs Your Agents? The Rise of Agent 365 – with Maarten Eekels. (opens the original)

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    About the episode: What happens when organisations move beyondCopilot and start managing an entire workforce of AI agents? In this episode, Rebecka sits down with Microsoft Regional Director and dual Microsoft MVP Maarten Eekels to discuss AIadoption, governance, knowledge management, and why successful AI initiatives depend as much on content quality as technology. A key focus is Agent 365 and the emerging challenge of governing AI agents at scale. As organisations deploy moreautonomous AI capa

  2. Episode · Aug 22, 2026

    Episode 40: 🔥30 Million Fewer Emails. Same Engagement - with Mike McLean (opens the original)

    Episode notes · Neutral tone

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    About this episode: In this episode of Knowledge Fika, Rebecka Isaksson chats with Mike McLean about the future of Microsoft Viva Engage and how AI is transforming workplace communities. From smarter notifications and community management to Copilot, and the brand new Community Agent (!!!), Mike shares how Microsoft is helping organizations cut through the noise while keeping people connected. They also explore dynamic community experiences, governance at scale, and why, despite all the shiny ne

  3. Episode · Aug 9, 2026

    Episode 39: Frontier Firms Aren't Built with Technology Alone - with Vesa Nopanen (opens the original)

    Episode notes · Positive tone

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    About this episode: What does it take to become an AI-native organization? In this episode of Knowledge Fika, I sit down with Regional Director and Microsoft MVP Vesa “Vesku” Nopanen, to discuss AI transformation beyond the technology. We explore what organizations are learning from Microsoft 365 Copilot adoption, why culture and change management matter as much as the tools themselves, and how to approach AI governance, cost management, and experimentation in a rapidly evolving landscape. We al

  4. Episode · Jul 24, 2026

    Episode 38: Talking to AI Without Losing Your Mind – with Jamie Bartlett (opens the original)

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    Why prompts, psychology and sycophancy matter. About this episode: What happens when one of the world's leading technology writers turns his attention to AI? In this episode, I sit down with journalist, author and broadcaster Jamie Bartlett to discuss his latest book, How to Talk to AI (And How Not To) . We explore why the way we talk to AI matters, how prompting is as much about mindset as technique, and why understanding AI has become an essential skill. Along the way, we unpack AI safety, gov

  5. Episode · Jul 12, 2026

    Episode 37: Building an AI-Ready KM Team Without Losing the Human Touch - with Charlie King (The Open University) (opens the original)

    Episode notes · Positive tone

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    About this episode What does it take to build a knowledge team ready for an AI-driven future? In this episode of Knowledge Fika , Rebecka Isaksson speaks with Charlene King from The Open University about Knowledge Management, AI, governance, and organisational change. Together they explore how to balance innovation with responsible AI adoption, build the right skills, and culture, and demonstrate the value of modern knowledge practices. The conversation highlights why successful AI transformatio

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