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- Indexed articles, last 90 days
- 17
- Latest publication
- Aug 26, 2026
- Outlet visibility, for Insurance Business America
- Top 500K sites
- Earliest in this view
- Jul 15, 2026
Latest articles
Why only 7% of insurers now beat the “digital maturity” average, and reap the real rewards (opens the original)
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In ACORD's 2026 Insurance Digital Maturity Study, which measures how deeply insurers embed and orchestrate digital capabilities across the value chain, only the top echelon of carriers - the 7% it classified as “Digital Competitors” - beat the study average on both profitability and total shareholder return (TSR). Every tier below, including firms that have already digitalized across their operations, fell short. David Sterner, senior vice president of research and development at ACORD, the New
TPA governance risk hides in vendors' AI control, requires carrier strategy: Baker Tilly (opens the original)
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Nearly three out of four financial institutions cannot say which of their vendors use artificial intelligence; Risk and compliance firm Ncontracts's 2026 State of Third-Party Risk Management Survey found that 72 percent of institutions remained only partially aware of vendor AI use, and 9 percent had not assessed it at all. That blind spot now poses the sharper third-party risk for insurance carriers than the AI itself, says John Romano (pictured), a principal at Baker Tilly in Philadelphia who
Insurers are pricing wildfire risk by the neighborhood, and the house (opens the original)
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Wildfire risk pricing runs into a problem that hail and hurricane coverage never posed: the house next door matters nearly as much as the house itself. The urgency follows record losses: the January 2025 Los Angeles fires produced roughly $40 billion in insured losses, the costliest wildfire event on record, according to Swiss Re Institute. Effective August 1, CSAA Insurance Group, the AAA insurer serving members across 23 states and the District of Columbia, rolled out wildfire discounts that s
Inside Marsh's AI build: one million prompts a week, and agents (opens the original)
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Insurance organizations are racing to expand AI – 86 percent plan to raise their AI spending this year, with generative and agentic tools topping the list, according to Accenture research cited by Insurance Business – yet few can match the scale Marsh has already reached. Puneet Satyawadi (pictured), chief operating officer of Marsh Risk, the global brokerage owned by New York-based Marsh, describes an adoption curve that now shapes where the company invests next. Marsh's Dublin Innovation Cente
The three-year price tag on delaying core system modernization (opens the original)
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Every year an insurer delays core system modernization, it pays a compounding opportunity cost: lost business, eroded talent, slower product launches, and a widening service gap against more agile competitors – a bill two insurance technology executives say is measurable well before the technology itself visibly breaks down. More than half of US insurance executives report spending between 51% and 75% of their IT budget just keeping existing systems running, and 94% said at least one strategic t
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