It's the Bottom Line that Matters Podcast
The "It's the Bottom Line that Matters" podcast is all about providing entrepreneurs and seasoned business executives with actionable nuggets that can be used to immediately help grow their business.
- Indexed episodes, last 90 days
- 13
- Latest publication
- Sep 29, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 7, 2026
Latest episodes
Know Your Real Costs Before You Measure Your Return on Investment (ROI) (opens the original)
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A big sale, successful project, or strong revenue number can look impressive until you calculate what it actually cost to produce. In this episode of It’s The Bottom Line that Matters, Jennifer R. Glass and Patricia Reszetylo discuss return on investment and the costs business owners can overlook when evaluating whether an investment actually paid off. The conversation begins with an example Patricia encountered in a webinar. A seller described customers spending money on an opportunity and late
Single-Source Supplier Risk: Why Backup Vendors Matter (opens the original)
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A critical supplier problem can become an operational problem very quickly. If an essential product, material, ingredient, or component suddenly becomes unavailable, the business still has customers expecting delivery. In this episode of It’s The Bottom Line that Matters, Jennifer R. Glass and Patricia Reszetylo discuss single-source supplier risk and the importance of preparing alternate sources before a disruption occurs. The conversation looks at supplier dependency through practical examples
Customer Churn: Why Replacing Customers Isn’t the Same as Growing (opens the original)
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When customers leave, replacing them may keep revenue steady, but it doesn’t necessarily mean your business is growing. In this episode of It’s the Bottom Line That Matters , Jennifer R Glass and Patricia Reszetylo break down customer churn, what it means for your business, and why retaining the customers you already have can be just as important as finding new ones. They discuss how to recognize churn, why customers may choose a competitor, and how changes in the marketplace can suddenly give e
When a Major Client Defaults: Protecting Your Cash Flow (opens the original)
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A major client can create two financial problems at once when something goes wrong: expected future revenue disappears, and money for work already completed may also be at risk. Meanwhile, the business still has its own expenses to pay. In this episode of It’s The Bottom Line that Matters, Jennifer R. Glass and Patricia Reszetylo examine what a business owner should think through when an important customer stops paying, cancels abruptly, or encounters financial trouble. The conversation moves fr
Revenue Concentration: The Risk of Too Few Clients (opens the original)
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When a large percentage of your revenue depends on only one or two clients, losing even one account can create an immediate financial problem. Expenses remain while the revenue supporting them disappears. In this episode of It’s The Bottom Line that Matters, Jennifer R. Glass and Patricia Reszetylo discuss revenue concentration: how much of a company’s income depends on a relatively small portion of its customer base and why business owners should pay attention to that number. The conversation e
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