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InsurTech Geek Podcast

A bi-weekly interview series highlighting the technology that is shaping the future of insurance and exploring how industry leaders are leveraging technology to grow their businesses.

Podcast · By JBKnowledge · American English · Official site

Indexed episodes, last 90 days
4
Latest publication
Sep 18, 2026
Audience
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Earliest in this view
Jul 10, 2026

Latest episodes

  1. Episode · Sep 18, 2026

    Claims Transformation and Operational Excellence with David Fernandez from Kingstone Insurance (opens the original)

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    David Fernandez, Chief Claims Officer at Kingstone Insurance, joins host James Benham to explore claims transformation, operational excellence, and why the team comes before the technology. David fell into claims almost by accident: a broken-down car and a newspaper ad for a claims rep trainee job at Progressive, one that came with a company car, started an 18-year run there. A decade at Liberty Mutual followed, then stops at Unum and Point32Health, and now three years as Chief Claims Officer at

  2. Episode · Sep 4, 2026

    Innovation Ecosystems and Global Market Transformation with Dawn Miller from Lloyd's (opens the original)

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    Dawn Miller, Chief Commercial Officer of Lloyd's and CEO of Lloyd's Americas, joins host James Benham to explore what an insurance ecosystem actually is, why a 338-year-old market still has to fight to be understood, and how Lloyd's Lab turned an accelerator into a pipeline that keeps its alumni in the industry. Dawn grew up in Georgia and went to university in Washington, D.C. planning to run the United Nations. Instead she found risk transfer — first at OPIC, now DFC, then political risk at Wi

  3. Episode · Jul 31, 2026

    Claims Automation, AI Adoption & The Future of Adjusting (opens the original)

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    Ken Bunn, Vice President of Claims at Builders Mutual Insurance Company, joins hosts James Benham and Rob Galbraith to explore how a construction only Southeast insurer built its claims department from scratch, why the AI tools that stick are the ones adjusters never have to think about, and what it takes to keep training junior adjusters into seniors.Ken's path ran through 18 years at Nationwide, rotating between claims leadership, field training, and IT program management, before Builders Mutu

  4. Episode · Jul 10, 2026

    AI Liability, Insurtech Innovation & The Future of Reinsurance | Freddie Scarratt (Gallagher Re) - Ep. 181 (opens the original)

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    Freddie Scarratt, Global Deputy Head of InsurTech at Gallagher Re, joins James Benham and Rob Galbraith to unpack why 95% of all insurtech funding in Q1 2026 flowed into AI-focused companies, and what that means for the birth of an entirely new risk class: AI liability. From the Air Canada chatbot case that made headlines, to the hard lesson the industry learned when cheap venture capital tried to scale insurtechs like SaaS businesses, Freddie brings a reinsurance broker's view of where AI liabi

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