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- Indexed episodes, last 90 days
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- Aug 31, 2026
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- Jul 23, 2026
Latest episodes
Salesforce Q2 FY27 Earnings and Claudeforce: What It Means for Your Negotiation (opens the original)
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Salesforce just reported Q2 FY27 earnings — and dropped a major announcement alongside Anthropic: Claudeforce. In this video, Adam Mansfield, Practice Leader at UpperEdge, breaks down the numbers behind the earnings call and what the new Claudeforce offering could mean for your Salesforce (and Anthropic) relationship.Adam covers:• The Claudeforce announcement — Anthropic CEO Dario Amodei and Salesforce CEO Marc Benioff's CNBC reveal ahead of the Q2 FY27 Earnings all, and why it will likely requi
Why Vendors Win at Renewal: Your 9-Month Prep Playbook (opens the original)
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Learn when your organization should actually start preparing for SaaS renewals and why timing matters far more than most procurement teams realize. In this episode, Adam breaks down the real timeline for managing enterprise renewals, the critical prep work that determines deal quality, and what to do if you've already fallen behind. Whether you're facing a renewal in months or managing unexpected add-ons before your contract expires, you'll walk away with actionable priorities: establishing cont
Microsoft's M365 Copilot Push: What CIOs Should Expect at Renewal (opens the original)
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Adam Mansfield, Practice Leader at UpperEdge and leading Microsoft Negotiation Advisor, breaks down why Microsoft is aggressively pushing M365 Copilot adoption and/or accelerated usage at renewal time — even when customers want to stay flat or scale back their M365 Copilot volumes.Drawing from recent conversations with CIOs at some of Microsoft's largest customers, Adam explains why Microsoft can't afford flat or declining M365 Copilot numbers. On a recent earnings call, CFO Amy Hood revealed 30
Microsoft's FY26 Q4 Earnings: What the Numbers Mean for Your Next Negotiation (opens the original)
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Microsoft just closed out fiscal year 2026 with $90 billion in Q4 revenue, up 18% and beating analyst expectations. In this video, Adam Mansfield, Practice Leader at UpperEdge, breaks down the key results from the earnings call — and more importantly, what they mean for customers heading into renewals and negotiations. Adam covers: The headline numbers: $90B total revenue, 67% gross margins, and cloud revenue of $59.3B (up 27%) Why M365 commercial cloud growth slowed to 14% from 18% a year ago —
Outcome-Based Pricing: What Salesforce's Pay-Per-Resolution Model Really Means (opens the original)
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Salesforce just shook up its Agentforce Help Agent pricing, moving from per-conversation consumption pricing to pay-per-resolution. Sounds like a win for customers, but is it?UpperEdge's Salesforce Practice Leader Adam Mansfield breaks down what "resolution" actually means, the resolution-pack mechanics customers need to watch for, and why this shift is really about Salesforce's revenue goals and AI credibility push. Plus: how to use this moment to renegotiate your entire Salesforce relationship
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