HeyJaredInside Commerce: Ecommerce Strategy, CX & Tech
Welcome to Inside Commerce – your independent guide to Ecommerce success. Hosted by seasoned consultants James Gurd and Paul Rogers, our weekly podcast delivers clear, unbiased insights backed by decades of industry expertise.
- Indexed videos, last 90 days
- 13
- Latest publication
- Sep 29, 2026
- Audience
- ~616 subscribers
- Earliest in this view
- Jul 8, 2026
Latest videos
The Hidden Ecommerce P&L Lever: Rethinking Delivery As A Growth Strategy, Ingrid CRO Fraser Trivett (opens the original)
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✨ Expert advice on how to improve your delivery strategy and drive greater profitability by treating it as a profit centre, not a cost centre. tl;dr What you'll learn: 1️⃣ Why transparent delivery promises can influence conversion, trust and loyalty. 2️⃣How delivery choices, pricing, customer value and returns affect profitability. 3️⃣What to consider when deciding whether to build or buy delivery capabilities—and where AI may help. Delivery’s often treated as a cost to contain but it also shape
Kibo Chief Product Officer On The Right Balance Between Humans & Agents For Automated Commerce (opens the original)
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Kibo: A unified, model-agnostic approach to agentic commerce For B2B and B2C tl;dr * Understand why unified data and one AI interface can outperform a fragmented collection of point agents. * See how model-agnostic AI and “bring your own LLM” architecture reduce vendor lock-in and give commerce teams more control over cost and flexibility. * Learn how Playbooks automate everyday commerce tasks while preserving human oversight, permissions and accountability. Eric Rosado’s return to Kibo as Chief
The Loyalty Playbook Retailers Need Before Black Friday - LoyaltyLion CEO On Tactics That Work (opens the original)
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The Loyalty Playbook for Peak Trading tl;dr - why listen? ➡️ Learn how to protect BFCM margins without depending on deeper discounts. ➡️ Discover practical loyalty tactics for acquisition, retention and reactivation. ➡️ Understand how omnichannel rewards can connect customer journeys across online and offline retail. Black Friday Cyber Monday (BFCM) is no longer just a customer acquisition opportunity. For ecommerce and omnichannel retailers, peak trading is a critical moment to engage existing
The Agent Experience Era - Centra CIO Martin Jensen On Building AI That Gets Real Work Done (opens the original)
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This week, we return to Centra's ecommerce platform and recent roadmap activity. Martin Jensen, founder and Chief Innovation Officer at Centra, reveals how agentic AI is moving from “smart intern” to genuine digital colleague. He explains why the next competitive edge is no longer the code itself, but the tools, playbooks and guardrails built around it. The discussion is framed by the concept of agent experience, whereby developers consider what an agent requires when planning new developments,
Expert View On How Performance Marketing In 2026 Shifted From "AI-Assisted" To Genuinely Agentic (opens the original)
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“AI ad platforms will win by becoming less like ad managers and more like answer engines. Measurement is becoming the strategy, because zero-click behaviour is already changing the funnel.” Performance & brand marketing expert Josh Duggan digs into where AI, search and commerce are actually heading; not in theory, but in the real world of live campaigns and platform shifts. ChatGPT ads are already here, but the platform is still acting like Google Ads 15 years ago. Josh reveals why the current s
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~616 subscribers
Measured Sep 19, 2026
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