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In Their Own Words

Interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming.

Podcast · By The Deming Institute · English · Official site

Indexed episodes, last 90 days
7
Latest publication
Sep 7, 2026
Audience
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Earliest in this view
Jul 13, 2026

Latest episodes

  1. Episode · Sep 7, 2026

    Are You Learning or Just Staying Busy? (opens the original)

    Episode notes · Neutral tone

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    If you've led an organization or a team for more than a few years, you've probably watched the same problems resurface again and again. Different initiatives. Different people. Same underlying issues. In this episode, John Dues joins Andrew Stotz to dig into a puzzle Dr. Deming pointed to decades ago: "Experience without theory teaches nothing." John unpacks what Deming meant: experience doesn't come with its own explanation. It can answer a question, but only if you're asking one in the first p

  2. Episode · Aug 31, 2026

    A New Lens with Balaji Reddie (Part 7) (opens the original)

    Episode notes · Positive tone

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    What did Dr. Deming really mean when he said to "cease dependence on mass inspection"? In this episode, Balaji Reddie and host Andrew Stotz unpack why one Ford manager's decision to fire his inspection team missed the point entirely. They explain how inspection can help leaders understand and improve the process, rather than simply sort good from bad. They also explore why Deming's 14 Points must be understood as a system, including his evolving call for cooperation and win-win thinking among em

  3. Episode · Aug 24, 2026

    From Teacher to The Deming Institute Leader: Jake Rodgers' Story (opens the original)

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    "Once you see it, you can't unsee it." What starts as a teacher's search to reduce conflict can become a lifelong journey in leadership and transformation. In this episode, Jake Rodgers shares how discovering Dr. Deming's philosophy changed the way he thinks about teaching, leadership, parenting, and work. From fifth-grade classrooms to leading The W. Edwards Deming Institute, Jake reflects on the lessons, challenges, and breakthroughs that shaped his path. Along the way, he explores why Deming'

  4. Episode · Aug 17, 2026

    Why Strategic Plans Fail (And What Actually Works Instead) (opens the original)

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    Why do good strategic plans so often fail to produce different results? John Dues joins Andrew Stotz to explore a simple idea: organizations do not run on strategic plans. They run on the routines leaders and teams follow every day. From meetings and priorities to problem solving and learning, those routines form the management system that shapes results. Listen to a practical conversation about strategy, leadership, Deming, and designing an organization that can continually learn. TRANSCRIPT 0:

  5. Episode · Jul 27, 2026

    A New Lens with Balaji Reddie (Part 6) (opens the original)

    Episode notes · Positive tone

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    What happens when an organization gets so focused on results that it forgets why it exists? Andrew Stotz and Balaji Reddie dig into the first of Deming's 14 Points, constancy of purpose, using stories like Harvard's answer to Deming's challenge to define a business and Indian manufacturers who pivoted to build PPE during the pandemic. This conversation may change how you think about success, profit, and the real aim of a business. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'

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