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In The Making

Turning new managers into empowered leaders with one email every Tuesday morning

Newsletter · By Heather Elkington · English · Official site

Indexed issues, last 90 days
11
Latest publication
Sep 29, 2026
Audience
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Earliest in this view
Jul 7, 2026

Latest issues

  1. Issue · Sep 29, 2026

    How to properly delegate to your team (opens the original)

    Excerpt · Critical tone

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    Hey team,I’ve had two FULL weeks off for wedding/honeymoon, and I’m finally back in the office full of energy. I have an important question for you…How many times in September have you done something for your team because you thought:“It’s quicker if I do it myself.”?Maybe you avoided delegating because they’re already busy and you didn’t want to add more to their plate?Or you knew that by the time you’d explained it properly, you could have finished it yourself?Or maybe you did delegate it, but

  2. Issue · Sep 8, 2026

    If your team can’t cope without you, read this (opens the original)

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    Hey team, happy Tuesday,As of today, I’m officially OOO for two weeks to go and get married in Seville, then honeymoon in Greece, and I am sooo excited.But, I also run a business and lead a team, and September is technically the start of our busy season. So stepping away now has forced me to practice something I believe deeply in as a leader… Rest and time away is not something you earn once everything is finished, and your team should not need you to be permanently available in order to succeed

  3. Issue · Aug 25, 2026

    Your team deserves bad news (opens the original)

    Excerpt · Critical tone

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    Morning team,8 years ago, my team member (let’s call her Jane) found out from someone else.We were in a client call, three of us, and the client casually said “yeah we did flag that a few weeks back, thought you two had already spoken about it.”Jane went quiet. I felt my stomach drop before she even looked at me.Because I hadn’t said anything, but I’d been meaning to. For weeks.It wasn’t a big thing on its own. Some of her client updates had gotten thin, dates slipping without a heads up, that k

  4. Issue · Aug 18, 2026

    "I went from mate to manager, what needs to change?" (opens the original)

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    Hey team happy Tuesday,I have some very exciting updates from HQ this week:This time next week, Custard, our platform giving all leaders the rocketfuel the need to lead their team well, opens again. Make sure you’re on the waitlist to join us.And more of a personal one, in just 3 weeks, I’m headed off to get married eee. It’s a slightly surreal feeling. I’ll be doing something I’ve never done befor<

  5. Issue · Aug 11, 2026

    The leadership mistake that took down a $70bn company (opens the original)

    Excerpt · Critical tone

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    Hey team, Have you heard of Project Aristotle?It was a study ran by Google from 2012-2015, in which they proved one of the most expensive assumptions in leadership dead wrong.Google’s People team studied 180+ internal teams to answer the question… What actually makes a team perform well?They wanted to stress test the theory that if you have a team filled with the most talented people, you technically get the best team. If you have the best engineers, CVs, individual track records, you’d have the

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