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IN-the-Know

IN the Know is your podcast connection to the top innovators, strategists, storytellers, thought leaders, movers, shakers, and go-getters in the risk management and insurance community.

Podcast · By The Institutes CPCU Society · English · Official site

Indexed episodes, last 90 days
4
Latest publication
Aug 26, 2026
Audience
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Earliest in this view
Jul 15, 2026
The latest indexed work is over 30 days old. There may be a gap in what we hold.

Latest episodes

  1. Episode · Aug 26, 2026

    How CPCU Shaped an Underwriting Career with Kelsey Connors (opens the original)

    Episode notes · Positive tone

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    Kelsey Connors is a Senior Policy and Performance Underwriter at USAA. She holds the CPCU and AIDA designations from The Institutes and is an active leader within the CPCU Society, currently serving as President of the Arizona Chapter and Vice Chair of the Publications Committee. Here, Kelsey joins Chris Hampshire on In The Know for a conversation about underwriting, how her time as a Disneyland Jungle Cruise operator prepared her for a career in insurance, and the value of getting involved in t

  2. Episode · Aug 12, 2026

    Storytelling as an Insurance Career Tool with Rena Strohmeier (opens the original)

    Episode notes · Positive tone

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    Rena Strohmeier is the Underwriting Manager at Wawanesa Insurance and a San Diego State University faculty lecturer, teaching insurance and risk management classes. She is a member of the Executive and Leadership Council of the CPCU Society, and holds CPCU, AIC, and AINS designations. Here, she joins Chris Hampshire on In The Know for a conversation about working for a California-only insurer, global insurance interests, and insurance careers for women and offerings for underserved communities.

  3. Episode · Jul 29, 2026

    AI in Insurance and the Power of People with Lou Bonanno (opens the original)

    Episode notes · Positive tone

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    Lou Bonanno is the AVP of Property Underwriting at Arch Insurance Group, where he is responsible for portfolio management and analysis, program data feeds, corporate and business unit reporting. He also serves as the business unit representative to the Data Transformation Team. He has held positions in claims, premium audit, accounting, consulting, and ceded reinsurance. Lou is an active volunteer of the CPCU Society, currently serves in the New Jersey Chapter and previously on the Publications

  4. Episode · Jul 15, 2026

    Training Insurance Pros in an AI Age with Ruth Phillips (opens the original)

    Episode notes · Positive tone

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    Ruth Phillips is a Learning and Development Specialist with Higginbotham, where she develops and delivers training programs that help insurance professionals build technical expertise and advance their careers. She holds a Master's degree in Adult Education and has earned 17 insurance and professional development designations, including the CPCU and Insurance Training Professional (ITP) designations. Here she joins Chris Hampshire on In The Know for a conversation about learning and development

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