HVAC Full Blast
HVAC Full Blast is your bi-weekly dose of HVAC business growth, powered by Trane. Hosted by Mary Carter (Trane Technologies) and Stephen Ross (Sandler), this podcast is built for residential HVAC dealers who want to scale their business, sharpen their sales, and lead with…
- Indexed episodes, last 90 days
- 5
- Latest publication
- Aug 31, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 6, 2026
Latest episodes
Meet the 3-Time National HVAC Champion: Craig Childress (opens the original)
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In this episode of HVAC Full Blast, Mary Carter and Stephen Ross sit down with Craig Childress, three-time Service Titan National HVAC Championship winner and Lead Plumber at Boston University. Craig shares his journey from vocational school student to becoming one of the most recognized competitors in the skilled trades. Along the way, he discusses the importance of continuous learning, mentorship, technical excellence, and developing the mindset required to succeed at the highest levels of the
What Makes a Great Thermostat in 2026? (opens the original)
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In this episode of HVAC Full Blast, Mary Carter and Steven Ross are joined by Chris Luciano, Product Portfolio Specialist for Controls at Trane Technologies. Together, they explore how today's thermostats are doing far more than controlling temperature. Modern HVAC controls now play a critical role in comfort, humidity management, diagnostics, contractor efficiency, and homeowner experience. Chris shares an inside look at how new thermostat platforms are developed, including the voice-of-custome
Customers Want Cheaper HVAC Systems. Now What? (opens the original)
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In this episode of HVAC Full Blast, Mary Carter and Steven Ross tackle a hot topic across the HVAC industry: how contractors can compete in an increasingly price-sensitive market. With equipment costs rising, consumer spending habits shifting, and more homeowners looking for budget-friendly options, many dealers are evaluating how value-line products fit into their overall business strategy. But does selling more value equipment mean abandoning premium products—or your sales process? Interested
A Third of the Market Is Rental—Are You Missing It? (opens the original)
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In this episode of HVAC Full Blast, Mary Carter and Steven Ross sit down with Brandon Kuss, National Business Development Manager for Multifamily at Trane Technologies, to explore one of the most misunderstood opportunities in the HVAC industry. Many contractors assume multifamily housing is a low-margin, price-driven market. Brandon shares why that perception is changing and how property management companies are increasingly looking for quality installations, reliable service, and long-term par
Back to Basics: Why Fundamentals Still Win in Sales (opens the original)
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What makes a great salesperson—and how do you get there? In this episode, Mary Carter and Stephen Ross sit down with Samantha Coats, Sales Excellence Leader, to talk about the power of fundamentals, coaching, and continuous improvement . From youth sports to HVAC sales, they break down how top performers are built through repetition, accountability, and mindset—not just talent. They also dive into how to motivate different personalities, coach both high performers and struggling team members, an
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