Humanizing The Headset
Join the HTH crew to discuss current topics in the 911 telecommunications world, with a fair bit of humor thrown in for good measure.
- Indexed episodes, last 90 days
- 1
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- Jul 31, 2026
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- Jul 31, 2026
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Culture in the Comm Center Pt 2 (opens the original)
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Welcome to the conclusion of our discussion on Culture in the Comm Center! We're again joined by Jeremie Meyer, RPL, Halcyon Frank, ENP, APTD, and Janelle Williams, ENP where we wrap up the discussion talking in detail about how the spectrum of training - from new TC, continued training, QA/QI, and feedback - has a huge impact on the culture of the Comm Center. We almost couldn't get Halcyon to stop talking! (in the best way possible - she knows how much we absolutely love her)
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