Humanize IT
MSPs will bridge the gap between business and technology with Humanize IT — a fun, educational podcast that will keep your MSP relevant, maximize your value and help your clients see you as a trusted partner.
- Indexed episodes, last 90 days
- 7
- Latest publication
- Sep 28, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 13, 2026
Latest episodes
Farewell Skip...End of an Era (opens the original)
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In this episode, Adam and Skip reflect on their journey with the Humanize IT podcast, sharing insights on the human element in IT, the impact of AI, and the importance of listening to clients. Skip's departure marks a new chapter, but the focus remains on building trust and meaningful conversations in technology. Here is wishing Skip well in his Semi Retirement! The evolution of the Humanize IT podcast over six years. First Appeared: April 29, 2020. Total number: 296 Episodes. Listen Notes ranks
Airel: Check yourself before you wreck yourself (opens the original)
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In this episode, Adam Walter and Skip Ziegler explore how to effectively train and manage virtual employees and AI systems, emphasizing research, accuracy, and human-like decision-making processes.Training virtual employees like humansThe importance of research and validation in AIManaging AI hallucinations and source reliabilityImplementing research mode for accuracyBalancing speed and precision in decision-making
How to Train a Virtual Employee (opens the original)
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In this episode, Adam Walter and Skip Ziegler explore the intricacies of building and training virtual employees using AI, focusing on the balance between deterministic and non-deterministic behaviors, and the importance of processes and skills.
Meet Airiel our vCIO (opens the original)
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In this episode, Adam Walter and Skip Ziegler explore the development and capabilities of virtual employees like Ariel, emphasizing how AI can be tailored to mimic human roles, improve workflows, and adapt to client needs. They discuss practical applications, customization, and the future of AI-driven virtual staff.
Weird Science with AI (opens the original)
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In a world where artificial intelligence is becoming integral to our daily tasks, understanding how to effectively build and manage virtual employees is crucial. Adam Walter and Skip Ziegler dive into the evolution of AI and its application as virtual employees in their latest discussion.
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