#HowIPM - Bi-Weekly Product Management Tips and Tricks
"How I PM" is a bi-weekly series where product managers of all levels and experiences share actionable tips, strategies, and insights on their unique approaches to product management.
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- Aug 24, 2026
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- Aug 24, 2026
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Why You Should Reach Out Before You Need Something (opens the original)
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Most product managers default to transactional relationships with their cross-functional partners. The first message is always attached to a need. The relationship never develops a foundation independent of the work. What changes when you reach out before there is anything to ask for? Ben Chamberlain, Principal Product Manager at Mon Ami, shares his approach to building trust through non-transactional outreach. Listen for personal details. Follow up on them later. No agenda. The trust compounds
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