How To Build A Team Podcast
Pam as the Owner and CEO of Great Work Online, has 14 years of experience in digital marketing and project management.
- Indexed episodes, last 90 days
- 12
- Latest publication
- Sep 22, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 7, 2026
Latest episodes
10 Kinds of Restaurant Email. You're Probably Only Sending One | S2 EP 18 (opens the original)
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What types of emails should a restaurant send? At least ten, and a discount is only one of them. In this episode, Pam Monteith walks through 10 kinds of restaurant email in five families, using examples from Toast's published roundup of national chain emails, then shows which five make sense for an independent restaurant with no marketing team. You'll also get one sentence to finish before your next send. Book your Free 30-minute Toast Marketing Audit: tidycal.com/pam-pormentilla-monteith/restau
Your Restaurant Is Already Making Content. You're Just Not Capturing It | S2 EP 17 (opens the original)
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You don't need a content plan. You need to hit record. This week, Pam walks through three places independent restaurant owners are already sitting on great social content, without realizing it: the kitchen itself, the reviews nobody's replied to, and the regulars already posting about the place. Plus one optional fourth idea if there's room in your feed for it. In This Episode Why raw behind-the-scenes kitchen footage beats produced content The lowest-effort content on the list: replying to your
Your Toast Account Already Has a Marketing Funnel Inside It | S2 EP16 (opens the original)
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Every restaurant runs the same four stage guest journey, whether anyone manages it or not: Discovery Interest Decision and Loyalty Most owners pour their effort into the first stage and let the other three quietly leak guests. In this episode, Pam breaks down what each stage actually requires, using a pattern that came up on a recent call with a café owner, and shows where the loyalty stage tends to be sitting half built for restaurants already on Toast. Book your Free 30-minute Toast Marketing
The Two-Second Moment Every Restaurant Throws Away | S2 EP 15 (opens the original)
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The print or email question at checkout isn't a printer preference, it's a marketing decision happening at every restaurant, every night. Pam breaks down the two second moment most Toast operators are letting slip by, and what to do with it instead. In This Episode The real moment behind this episode's title Why the cheapest, highest consent data any business will ever get is the data a customer hands over themselves What actually happens to that email after the receipt prints, for most restaura
Stop Reading Reports. Start Asking Questions | S2 EP 14 (opens the original)
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Most restaurant owners have more data available to them than ever, and less time than ever to turn it into a decision. This episode breaks down why more data alone does not produce a better marketing decision, and shares the AI prompts Pam uses to turn restaurant numbers into next steps, including how to run a slow-night promotion without training guests to expect a discount. In This Episode • Why more data does not automatically mean a better decision • The AI prompts that turn restaurant numbe
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