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Hotelier Huddle

Real hotel stories. Each week on Hotelier Huddle, Shannon Knapp, CHIA, and seasoned hotel consultant, talks with global hospitality leaders to unpack how the best hotel teams succeed. It's advice for new hotelier tribe members and inspiration for those who've become a bit dusty.

Podcast · By Shannon Knapp · English · Official site

Indexed episodes, last 90 days
1
Latest publication
Jul 11, 2026
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Jul 11, 2026
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Latest episodes

  1. Episode · Jul 11, 2026

    Hotel Sales Skills that Fill Planes: Matthew Borger (opens the original)

    Episode notes · Positive tone

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    From selling room nights to filling planes, Matt Borger has spent over two decades navigating the commercial side of hospitality and aviation — from Business Development Manager roles at Mantra and Seville, to Director of Leisure Sales at Mirvac, to his current role as Airlines and Partnership Manager for Newcastle Airport and Chairperson of Destination Port Stephens. Shannon and Matt unpack why convincing an airline to launch a new route is a harder sell than convincing a corporate client to bo

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