HeyJaredHotel Tech Insider
The HotelTechInsider podcast interviews the top leaders at the convergence of hotels, travel and technology. Guests include founders, executives, top hoteliers and industry organization leadership. Find all of the episodes at hoteltechreport.com
- Indexed episodes, last 90 days
- 5
- Latest publication
- Aug 24, 2026
- Audience
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- Earliest in this view
- Jul 7, 2026
Latest episodes
How VAI Resort Built 12 Custom AI Apps (opens the original)
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What happens when an experienced hotel technology leader uses AI to extend what his team can build, analyze, and improve? In this episode, Bill Legrand, Executive Director of Commercial Applications at VAI Resort in Glendale, Arizona, shares how he has used AI-assisted development to build roughly a dozen internal applications while preparing one of the industry’s most ambitious new resorts for opening. VAI combines hotel operations with a 14,000-person amphitheater, water attractions, and enter
Highgate Technology Ventures on the Agentic Hotel Stack (opens the original)
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What if the biggest opportunity in hotel technology isn’t making your team more efficient - but removing entire workflows from the equation? Kurien Jacob (KJ) of Highgate Technology Ventures argues that nearly every major hotel software category is now vulnerable to AI-driven disruption. Few people have had a better vantage point on that shift. Before helping lead Highgate Technology Ventures, KJ spent roughly 15 years building Highgate’s revenue management capabilities and ultimately served as
Skift Editor-in-Chief on Why Hotels Are Going Independent (opens the original)
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What if the biggest competitive advantage for the next generation of hotel owners is knowing when not to fly a flag? In this episode, Skift Editor-in-Chief Sarah Kopit - formerly a managing editor at Bloomberg - joins Hotel Tech Insider to unpack why more hotel owners are questioning the economics of traditional franchise relationships. Her reporting reveals a surprising shift: while actual de-flagging remains relatively limited, the conversation around independence has moved from fringe idea to
Lark Hotels CEO on Building an AI-Ready Hotel Portfolio (opens the original)
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How do you modernize the technology behind 70 hotels without overwhelming the people responsible for running them? In this episode, Peter Twachtman, CEO of Lark Hospitality, explains how one of the fastest-growing independent hotel management groups is building a scalable technology and operating model across more than 70 properties in 22 states, Mexico, and Canada. Lark specializes in independent and branded hotels with fewer than 150 rooms. After growing from roughly 20 hotels and merging with
CEO of Frontline Performance Group on Scaling Hotel Upselling with AI (opens the original)
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What if your front desk could generate millions in incremental revenue - without adding staff or compromising the guest experience? In this episode, Geoffrey Toffetti, CEO of Frontline Performance Group (FPG) , shares how his company evolved from a hospitality consulting firm into a SaaS platform now used by nearly 3,000 hotels to improve frontline performance, increase guest satisfaction, and unlock measurable revenue through AI-driven coaching. Geoffrey also makes a bold prediction that may ch
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