HeyJaredHome Care Hindsight
Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce.
- Indexed episodes, last 90 days
- 7
- Latest publication
- Sep 24, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 7, 2026
Latest episodes
5 Big Things I've Changed my Mind on — Jensen Jones (opens the original)
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Jensen Jones, Owner and CEO of Home Care CEO Forum, returns to discuss five things he was wrong about and how his thinking has evolved. From the founder bottleneck myth to overtime as a strategic tool, Jensen opens up about the mindset shifts that reshaped how he leads and facilitates peer groups for the top 10% of home care operators. In this candid conversation, Jensen explains why finding a strong number two isn't enough if the founder won't actually let go, why uncontrolled overtime is a rec
How I Stopped Accepting the Status Quo and Started Building Better Support Systems — Jamie Arber (opens the original)
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Jamie Arber, Executive Director of Supported Living Group, shares how his organization supports individuals with brain injuries, autism, and other complex care needs across Connecticut. He discusses the major gaps in access to Medicaid brain injury services, why home care operators need to think beyond traditional in-home care, and how advocacy, community-based programs, and specialized services can create better outcomes for the people they serve. Jamie also reflects on the career mistake of st
I Stopped Trying to Be Likable and Started Selling Solutions — Emily Harlan (opens the original)
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Emily Harlan, Vice President of Business Development at 24/7 Solutions and longtime home care sales leader, shares the lessons she learned from building referral relationships, navigating hospital systems, and becoming a top-performing salesperson in home care. From getting her foot in the door of the largest hospital in her market during COVID to completely changing how she approached referral marketing, Emily explains why home care sales isn't about being everyone's best friend—it's about deli
Why I Stopped Trying to Lead Alone – Guy Tommasi (opens the original)
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In this episode of Home Care Hindsight, host David Knack welcomes Guy Tommasi, a seasoned leader in the home care industry with over 25 years of experience. Guy shares his journey from hospital care to pioneering innovative, data-driven strategies in non-medical home care. He takes us to a discussion of the importance of differentiating your agency by aligning with stakeholders' needs, leveraging data to demonstrate outcomes, and the pitfalls of overemphasizing "scaling" as a measure of success.
Why Delegation Is The Key To Growth (What I Wish I Knew) — Jeff Salter (opens the original)
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Jeff Salter, Founder and CEO of Caring Senior Service, joins host David Knack for an unforgettable conversation about leadership, growth, and a cross-country adventure. Jeff shares how a 9,500-mile electric bike journey to celebrate his company's 30th anniversary transformed his perspective on delegation and leadership. Along the way, he raised $170,000 to install grab bars in senior homes, creating a lasting impact. This episode dives deep into Jeff's mindset shift from "doing it all" to empowe
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