HeyJaredHave You Raised A Ticket?
Local Government Digital, Data and Technology teams don’t get enough airtime about the reality of using technology for more than technologies sake— so we're changing that.
- Indexed episodes, last 90 days
- 2
- Latest publication
- Aug 5, 2026
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- Earliest in this view
- Jul 9, 2026
Latest episodes
Ticket No 6 - The Elephant in the Front Door (opens the original)
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Two leaders, two very different routes into public sector — one idea in common: stop reinventing the wheel. In Episode 6, Joanne and Darren are joined by Sarah Williams (Director of Customer Experience, Notting Hill Genesis; formerly Westminster's award-winning customer service lead) and David Catling (ex-Parachute Regiment and 30-year entrepreneur, now leading innovation at Merton). We talk careers in and out of the public sector, running the same adult social care challenge across two councils
Ticket #05 - Return of the President! (opens the original)
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Recorded off the back of Socitm's 40th President's Conference, Darren and Joanne are joined by newly-installed president Yogita Popat and immediate past president Kurt Frary to reflect on four decades of the society — from legacy to leadership. The conversation moves from the real power of the conference (the sidebar conversations, not the agenda) to the challenges of Local Government Reorganisation, why collaboration beats competition in a sector that isn't really competing, and how councils ca
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