Habitual Excellence, Presented by Value Capture
Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving?
- Indexed episodes, last 90 days
- 3
- Latest publication
- Aug 31, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 7, 2026
Latest episodes
How Emplify Health Leaders Use a High-Performance Operating Model to Drive Results for Today and Tomorrow (opens the original)
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In this episode of Habitual Excellence , Ken Segel speaks with Heather Schimmers, President of Emplify Health , about leading through change while building a stronger, more unified health system. Heather shares how Emplify’s high-performance operating model creates a shared way of working, helping teams align around strategy, outcomes, and execution. Drawing on her journey from nursing to executive leadership, Heather discusses the importance of clarity, consistency, trust, and removing barriers
Revered Clinical Leader on Leading for Today and Tomorrow in 2026 (opens the original)
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In this episode of the Habitual Excellence Podcast , Ken Segel sits down with Dr. Tracy Gosselin, Chief Nurse Executive, Senior Vice President, and Enid A. Haupt Chair in Nursing at Memorial Sloan Kettering Cancer Center , to discuss what it takes to lead healthcare organizations through today's challenges while preparing for tomorrow's opportunities. Tracy shares why workforce well-being must go beyond wellness initiatives and become a leadership priority, emphasizing the importance of listenin
Solving the Growing Healthcare Communications Challenge with GenZ (opens the original)
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Communication is one of healthcare's greatest challenges, and one of its greatest opportunities. In this episode of Habitual Excellence , Ken Segel is joined by Richard Evans and Coleen Dunkley of New York-Presbyterian to explore how communication shapes the experiences of patients, families, and the healthcare workforce. Together, they discuss common misconceptions about generational differences, why today's workforce values connection, feedback, and purpose, and how leaders can create environm
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