HeyJaredFranchiseU!
FranchiseU! is your inside track to the franchise world—whether you’re a franchisee, franchisor, investor, entrepreneur, corporate exec, or just franchise-curious. Hosted by Dr.
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 15, 2026
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- Earliest in this view
- Jul 14, 2026
Latest episodes
Why Every Leader Must Be a Storyteller (opens the original)
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In this episode of FranchiseU!, Dr. Kathy Gosser sits down with Lori Riddle Eberenz , Director of Global Public Relations and Storytelling for Yum! Brands , to discuss how storytelling builds brands, strengthens franchise relationships, supports business strategy and helps leaders communicate through change and crisis. Lori shares her journey from journalism and agency work to nearly a decade with KFC and her current global role at Yum! Brands. She reflects on memorable KFC campaigns and explain
From Tory Burch to Magnolia Bakery: Alex Nessenthaler on Leadership, Franchising, and Redefining Success (opens the original)
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On this episode of the FranchiseU Podcast, host Dr. Kathy Gosser interviews Alex Nessenthaler , Franchise Owner of Magnolia Bakery in Louisville, Kentucky, about her journey from corporate retail leadership to franchise ownership. Alex spent years in the fashion industry, most recently overseeing North American retail for Tory Burch. After a career that required frequent travel, she began reconsidering what success looked like for her family. She and her husband, Patrick, moved back to Louisvill
She Studied Franchising. Then She Bought One. (opens the original)
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Today Dr. Kathy Gosser welcomes Abby Epperly , General Manager and co-owner of Bad Ass Coffee of Hawaii – Rock Hill in South Carolina. Abby opened the location with her father, Doug Epperly, in May 2026 and now oversees day-to-day operations while helping create a welcoming gathering place for the community. Abby’s journey began at the University of Louisville, where she became the first student to earn the undergraduate certificate in franchise management. Before taking her first franchise cour
The 'Hard Way' Philosophy: Leadership Lessons From How Colonel Sanders Built a Global Franchise Legacy (opens the original)
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In this special episode of FranchiseU, co-host Dr. Zac Goldman sits down with fellow University of Louisville colleague and longtime corporate leader Dr. Kathy Gosser to explore the enduring leadership philosophy of Colonel Harland Sanders . Dr. Gosser shares firsthand insights from her 35-year career at KFC and Yum! Brands , breaking down how a simple roadside restaurant transformed into a global fast-food empire through radical persistence, trust, and a commitment to doing things the "Hard Way
The Secret to Relationship-First Franchise Growth with Matt Kunz of Fastest Labs (opens the original)
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In this episode of the FranchiseU! Podcast, Dr. Kathy Gosser speaks with Matt Kunz , President and CEO of Fastest Labs , about relationship-first leadership, franchisee coaching, and the systems required to support sustainable growth. Matt draws on more than 27 years in franchising, beginning with his experience as a Sylvan Learning franchisee. By closely following the operating model, maintaining disciplined marketing and sales practices, and focusing on execution, he outperformed many of his p
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