Facilitation Stories
Facilitation: the art of enabling a group of people to achieve a common goal. IAF England Wales brings you a show by facilitators, for facilitators and anyone interested in using facilitation for change. We'll share guest stories, experiences and methods.
- Indexed episodes, last 90 days
- 2
- Latest publication
- Aug 7, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 17, 2026
Latest episodes
🎙️FS84 - Dealing with disruptive behaviours, with Alan Heckman (opens the original)
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In today's episode, Umah welcomes facilitator Alan Heckman to share practical ways to handle disruptive behaviours in groups, drawing on his IAF England and Wales conference workshop and his background with ICA training. They talk about: Common challenges, from subtle withdrawal to over-participation to barbed comments Mango's in facilitation! Setting informal norms and tools for helping people feel heard while keeping the process moving. The facilitator persona Addressing hierarchy by depersona
FS83 - Facilitation as a super skill with Robert Cserti (opens the original)
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In todays episode Sam is joined by Robert Cserti, who traces his path from a single transformative team building workshop nearly 20 years ago to co-founding SessionLab in 2013 as a side project (built during evenings and weekends while he consulted and his co-founder did a PhD) that grew into a company helping facilitators design and deliver better workshops. The conversation centers on facilitation's rising status from a "soft skill" to a strategic, organisation-wide capability tied to empowerm
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