HeyJaredFacilitation Lab Podcast
Welcome to the Facilitation Lab Podcast, where Douglas Ferguson, founder of facilitation academy Voltage Control, speaks with Voltage Control Certification Alumni and other facilitation experts about the remarkable impact they're making.
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 10, 2026
- Audience
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- Earliest in this view
- Jul 13, 2026
Latest episodes
New Friction 8: AI Doesn't Remove Friction, It Just Moves Upstream (opens the original)
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In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Alyssa Coughlin, Director and Chief of Staff for Autodesk's Data, AI, and ML Platform organization, about what it actually takes to move a large engineering company from AI-enabled to AI-native. Coughlin describes how bottlenecks have shifted away from writing code toward code review, deployment permissions, and design decisions now that AI has made execution fast and cheap. She walks through concrete changes her o
New Friction 7: Decisions, Not Doing, Are Now The Bottleneck (opens the original)
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In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Jeff Chow, Chief Product and Technology Officer at Miro, about where friction is showing up inside product teams as AI reshapes how work gets done. Jeff describes how PMs prototyping in high fidelity, designers coding, and engineers orchestrating agents are collapsing old role boundaries, and argues the underlying tensions — who owns a decision, who gets paged at 2am, how a designer receives feedback — aren't new,
Episode 175: Drawing Your Way Through Conflict and Change (opens the original)
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In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Kristi James, a Lead Change Manager at the World Health Organization's Health Emergencies Programme in Berlin. Kristi traces her facilitation instincts back to childhood event planning and an early corporate career at DHL, where she discovered that sketching out processes and user journeys helped teams see where they belonged, resolve role confusion, and surface disagreement productively. She describes how a coach,
New Friction 6: Why Miro's AI Bets On The Canvas, Not Chat (opens the original)
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In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Joe McLean, Group Product Manager for the AI Stream at Miro, who led the overhaul of Miro's Sidekicks and Flows AI surfaces launched at Canvas 25. Joe traces how his hobbyist love of Eurorack modular synthesizers shaped Flows, arguing that visible, patchable connections reveal what a chat box hides, and that a good tool's structure can enable rather than constrain creativity. He and Douglas dig into what he calls t
New Friction 5: Scaling AI From Personal Habit To Company Capability (opens the original)
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In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Taran Lent, Chief Technology Officer at Illumia, about how his organization moved from individual AI experimentation to enterprise-wide capability. Lent describes building an "enablement task force" that deliberately avoided becoming a governing bottleneck, instead creating conditions for employees to play, learn, and share what worked, before this year's push to elevate personal AI habits into shared team and comp
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