HeyJaredExcellence in Customer Engagement
CG Excellence is more than a podcast—it’s a movement to uplift, empower, and inspire servant leaders in every industry. Hosted by Christine George, each episode features dynamic conversations with real people who live out excellence in customer engagement on the daily.
- Indexed episodes, last 90 days
- 4
- Latest publication
- Sep 28, 2026
- Audience
- Checking…
- Earliest in this view
- Sep 10, 2026
Latest episodes
BEGIN | Every Morning Waits for You (opens the original)
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How will you meet the day? Join Christine George for a Frontline Ingenuity reflection on mindfulness, gratitude and the choices shaping our lives. Inspired by the teachings of Thich Nhat Hanh, Begin invites you to recognize familiar thought patterns, bring care to everyday interactions and appreciate the opportunity within “I get to.” Discover how a deliberate breath, attentive listening and a thoughtful response can enrich your work, relationships and daily experience. Your service, creativity
SERENDIPITY | Chance Becomes Possibility (opens the original)
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Have you ever met someone by chance whose presence changed the course of your life? In Serendipity, Christine George explores how curiosity, mentorship and meaningful conversations build social capital through relationships rich in trust, shared wisdom and possibility. Part of the Frontline Ingenuity Audio Edition from CG Excellence Training™, this reflection invites you to recognize the opportunities within everyday encounters and the value you offer others. Your next conversation could introdu
PERCEPTION | Attune to Elevate the Experience (opens the original)
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Before customers tell us everything they need, they are already communicating. A glance. A pause. A change in tone. A moment of hesitation. Perception explores how attention, empathy, emotional intelligence and discernment help service professionals recognize human cues and respond with greater attunement. Perception provides the insight. Emotional intelligence guides the response. Walking in the customer’s shoes deepens emotional insight. Attunement to the individual turns understanding into an
IDENTITY | The Distinctive Difference (opens the original)
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There is something remarkable about being your authentic self. Identity explores how experience, perspective, intuition and natural ability shape the distinctive contribution each person brings to relationships, work and the lives of others. Through reflection on recognition, listening and human potential, Christine George considers how strengths carried naturally can sometimes be the strengths we recognize least, and how meaningful development can bring those abilities into fuller expression. F
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