HeyJaredEitan Cohen
- Indexed articles, last 90 days
- 1
- Latest publication
- Jul 6, 2026
- Outlet visibility, for Forbes
- Top 5K sites
- Earliest in this view
- Jul 6, 2026
Latest articles
The 80/20 Blind Spot In AI For Customer Service (opens the original)
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Eitan Cohen is CEO of TechSee, a Visual AI company transforming customer service for ISPs, Smart Home, CE and Home Security brands. Most contact center automation targets $2 problems. The $200 ones are still waiting. Every service leader I've spoken with this year is investing in AI. The strategies look similar: automate the high-volume interactions, reduce handle times, deflect calls where possible. It makes sense on paper. And it shows in results: faster responses, lower agent load, promising
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Top 5K sites
For Forbes, the outlet · Measured Aug 1, 2026
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