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Ecommerce Hotline by Bemeir

The Ecommerce Hotline podcast is the brainchild of Maier Bianchi, a 20 year veteran of ecommerce and retail.

Podcast · By Maier Bianchi · English · Official site

Indexed episodes, last 90 days
5
Latest publication
Aug 6, 2026
Audience
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Earliest in this view
Jul 15, 2026
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Latest episodes

  1. Episode · Aug 6, 2026

    Season 1 Recap: Just the Beginning. Building the Ecommerce Hotline, Betting on the Vision, and What Comes Next (opens the original)

    Episode notes · Positive tone

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    SUMMARY In this special recap episode, Maier Bianchi looks back on the creation, evolution, and biggest lessons of the first season of the Ecommerce Hotline . The show began after Maier visited A Shared Universe podcast studio and became inspired to build a studio of his own. Instead of continuing to sit on the idea, he renovated a room, created a basic set, developed the show’s visual identity, and launched a podcast concept he had imagined for years. Season 1 became proof that an idea can grow

  2. Episode · Jul 29, 2026

    E13: Customer Experience Is the Brand - Jess Cervellon on Building Loyalty Across Every Touchpoint | The Lost Tapes Pt 3 (opens the original)

    Episode notes · Positive tone

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    SUMMARY In Episode 13 of the Ecommerce Hotline—and Part 3 of The Lost Tapes—Maier Bianchi sits down with Jess Cervellon, founder of Open Late Collective and former VP of Customer Experience at Feastables. Jess shares how an unconventional path through art school, fashion marketing, B2B startups, product marketing, and customer experience prepared her to help launch one of the world’s most recognizable creator-led brands. After repeatedly being told she lacked a traditional DTC background, she to

  3. Episode · Jul 22, 2026

    E12: The Numbers Behind E-Commerce Growth: Cash Flow, Lean Teams & Smarter Decisions with Matt Putra | The Lost Tapes Part 2 (opens the original)

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    SUMMARY What separates e-commerce brands that scale profitably from those that grow themselves into a cash-flow crisis? In Episode 12 of the Ecommerce Hotline—and Part 2 of The Lost Tapes—Maier Bianchi sits down with Matt Putra, founder and CEO of 8X, a fractional CFO firm serving established e-commerce brands. Matt explains why lean teams and strong gross margins often create more resilient companies. He shares how disciplined cash-flow planning can reduce the pressure created by inventory, adv

  4. Episode · Jul 15, 2026

    E11: Bridging the Omnichannel Gap with Kait Stephens of Brij: Building Better Customer Experiences (opens the original)

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    Summary In Episode 11 of the Ecommerce Hotline, Maier Bianchi speaks with Kait Stephens, founder and CEO of Brij, about omnichannel commerce and the challenge brands face when customers buy through retailers, marketplaces, and other third-party channels. Kait explains that ecommerce gives brands a direct customer relationship, but most commerce still happens through retail. When customers purchase through those channels, brands often lose visibility into who they are and how to continue the rela

  5. Episode · Jul 15, 2026

    The Lost Tapes: Why the E-Commerce Hotline Went Silent in 2024 (opens the original)

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    SUMMARY In 2024, Maier Bianchi launched the E-Commerce Hotline by Bemeir with momentum, purpose, and a growing catalog of conversations. In just two months, the show produced more than a dozen episodes and began building a real rhythm. Then, almost as quickly as it started, the podcast went quiet. In this special introduction to The Lost Tapes , Maier explains what happened behind the scenes. A difficult stretch in the business brought costly hiring decisions, financial pressure, stress, and a g

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