HeyJaredeCom@One with Richard Hill
Unfiltered conversations with eCommerce owners, industry experts and more...Our podcast is raw, honest and damn right insightful, as we chat to some of the best minds in eCommerce.Welcome to the eCom@One Podcast.Hello there,So, you are a passionate eCommerce enthusiast just…
- Indexed episodes, last 90 days
- 5
- Latest publication
- Sep 9, 2026
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- Checking…
- Earliest in this view
- Jul 6, 2026
Latest episodes
E234: Roger Dooley - Why 95% of Purchase Decisions Are Made Before Logic Kicks In (opens the original)
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Richard Hill sits down with Roger Dooley, the behavioural science author and neuromarketing expert behind Brainfluence, Friction and his latest book The Persuasion Engine. He unpacks why 95% of purchase decisions happen below the level of conscious thought and what that means for how eCommerce brands sell, price and design their checkout. Roger walks through the research behind non-conscious buying triggers, including a countdown timer test that lifted conversion by 15% simply by creating urgenc
E233: Ben Grass - From CBD to Mushrooms: Grass and Co’s Journey to 1,500+ Stores (opens the original)
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“There’s only so many times the director can put Michael Caine on the floor on a freezing cold day in Shoreditch.” If you want to understand this quote from episode 233, give it a listen. Richard Hill sits down with Ben Grass, founder of Grass & Co., to explore the journey of building a wellness brand that started in the CBD space and has boldly transitioned into the booming world of functional mushrooms and drinks. Ben Grass reveals the behind-the-scenes realities of getting stocked in over 1,5
E232: Oli Cook - The Power of Small Actions: Sustainability Strategies for eCommerce Brands (opens the original)
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In Episode 232 of the eCom@One podcast we’re focusing on the practical integration of sustainability into the eCommerce checkout experience. The discussion explored how brands can empower customers to support meaningful environmental projects without creating friction in the buying journey. One concept discussed was the significant impact of small, simple actions at the point of purchase, offering both a boost to customer advocacy and an edge in brand loyalty. Several points were raised, includi
E226: Michael Duxbury - Balancing AI Automation and Human Creativity in Email and CRM (opens the original)
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"Maybe I’ll hear back from your AI Assistant… Sorry Michael is Busy” Welcome to another episode of eCom@One, today, Richard is joined by Michael Duxbury from Dot Digital, a true veteran with over 15 years of experience in CRM, email marketing and martech. In this insightful conversation, they dive deep into how AI is transforming the worlds of email and CRM marketing, from boosting segmentation and personalisation to automating content creation, reporting and campaign workflows. You’ll hear how
E228: Kieran Wright & Damian Duke - Mastering AI for eCommerce Success Without Losing the Human Touch (opens the original)
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“What could’ve been a five-minute conversation with a human has now taken 30 minutes and made me angry.” In this episode of eCom@One with Richard Hill, the spotlight turns to AI’s real-world impact on the eCommerce landscape. Richard hands the reins to Kieran Wright and Damian Duke, who dive deep into where AI genuinely adds value beyond the hype. Listen in as they discuss how AI is speeding up processes, enhancing research and strategy, and revolutionising workflows, while also exploring its li
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