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Driven by DCKAP

Conversations with industry experts, tech leaders and masters in e-commerce that reveal the secrets of their success, and the most important lessons they learned while creating an impact with their business.

Podcast · By DCKAP · American English · Official site

Indexed episodes, last 90 days
5
Latest publication
Sep 10, 2026
Audience
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Earliest in this view
Jul 9, 2026

Latest episodes

  1. Episode · Sep 10, 2026

    The CRM Problem Distributors Don't Know They Have with Kevin Brown, LeadSmart Technologies (opens the original)

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    Most distributors are using CRM wrong — and many don't even know it. In this episode, Karthik Chidambaram sits down with Kevin Brown, CEO of LeadSmart Technologies, to talk about why traditional CRM for Distributors has failed them, and what a smarter approach looks like. Kevin breaks down the four customer journeys every distributor needs to unify — ERP data, marketing, e-commerce, and interpersonal data — and explains how bringing them together into a single platform is where the real revenue

  2. Episode · Aug 27, 2026

    Why Relationships Still Win in B2B with Brian Rooney, Callas Kingsley Electrical Sales (opens the original)

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    What does it take to thrive in B2B sales when margins are thin and the stakes are high? Brian Rooney, President of Callas Kingsley Electrical Sales, has built his career on a simple but powerful premise: B2B is really P2P — person to person.In this episode, Brian explains why the manufacturers' rep model is uniquely positioned amid the current AI technology race, and how the surge in data center infrastructure is creating a gold rush moment for the electrical industry. As major tech companies ra

  3. Episode · Aug 13, 2026

    Headless ERP, AI Agents, and the Future of Distribution with Epicor's Lance Hutt & George Olaru (opens the original)

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    What does it look like when sales and solutions engineering operate as one unified force? In this episode, Lance Hutt, VP of Global Strategic Applications Sales, and George Olaru, VP of Solution Engineers, at Epicor — one of the world's leading ERP providers for manufacturers and distributors — bring the answers.The conversation covers how Epicor is fundamentally rethinking what an ERP platform can be. George breaks down headless ERP architecture and Epicor's Agent Foundry — a new AI-powered fra

  4. Episode · Jul 30, 2026

    The AI Shift Every Distributor Must Be Ready For with Jason Nyhus of Shopware (opens the original)

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    What does AI actually mean for distributors and wholesalers — and what happens if you wait too long to find out?In this episode, Karthik sits down with Jason Nyhus, President of North America at Shopware, to unpack one of the most critical inflection points in B2B e-commerce. Jason brings 20+ years of industry experience and a front-row seat to how AI and agentic commerce are reshaping the e-commerce landscape faster than most distributors and wholesalers realize — and why the industry is at an

  5. Episode · Jul 9, 2026

    Servant Leadership Built Border States Into a $5B Powerhouse with President & CEO Jason Seger (opens the original)

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    What does it take to build a $5 billion employee-owned company? For Border States President and CEO Jason Seger, the answer starts with one simple principle: care for people first.In this episode of Driven by DCKAP, Karthik sits down with Jason in Fargo, North Dakota to unpack the servant leadership philosophy behind one of the most unique companies in electrical distribution. From his early days as an intern in 1999 to leading 3,700 employee owners today, Jason shares the defining moments, the

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