Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
Helping dentists build wealth, achieve optimal patient health... have fun, work less and make MUCH more money!Gems. Short, EASY, "Use-it-Monday-Morning" strategies. Minimal time and effort to deliver maximum results.Helping dentists achieve maximum IMPACT, INCOME, FREEDOM
- Indexed episodes, last 90 days
- 2
- Latest publication
- Sep 8, 2026
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- Sep 5, 2026
Latest episodes
Six-Word Recall Message Gets 95% Callback (opens the original)
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Your recall patients have already ignored your texts and your emails. So when your voicemail gives them the same information in a different format, they ignore that too. One of my coaches, Lisa, came up with a six-word message that flips this completely and gets a 95% callback rate. Here's the math on what six more recall patients a week is actually worth, and the exact words to use.
The Real Reason You Can't Find Good Dental Staff (opens the original)
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Most job postings for dental team members include one line without a second thought. "One year dental experience required." That single line might be cutting your candidate pool by 80% or more. When I sold my two practices, I had 35 team members on staff, and outside the roles that legally require a license, I'd hired 95% of them with zero dental experience. Here's what I looked for instead, and why it worked.
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