HeyJaredDr Phil's Newsletter
Connecting AI with the art and science of learning & development.
- Indexed issues, last 90 days
- 11
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- Sep 25, 2026
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- Jul 9, 2026
Latest issues
The AI Tools that L&D Teams Are Building (Rather than Buying) (opens the original)
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Hey folks 👋Two years ago, almost every AI-related conversation I had started with the same question: which tools should we buy? Today, the question I’m asked most, by Bootcamp participants and by the organisations I advise, is different: how do we build our own?The build-or-buy question is one of the oldest decisions in business and IT: do we develop this capability ourselves, or pay someone who already has it? The standard answer is: buy what’s generic, build what makes you different and valuab
Frontline can generate a course, but does it really have "instructional design expertise"? (opens the original)
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Hey folks 👋If you work in L&D right now, there’s a good chance you’ve spent the last week watching the fallout from what turned out to be a deeply controversial product move by Articulate…Last week, Articulate launched Frontline, its “biggest product update in history”. The product is positioned as, “An AI-native product built for teams who create training outside of L&D”. The reaction from the instructional design and broader L&D community was by far the loudest and most emotional I’ve seen to
The AI Workflow Redesign Method: How the Top 6% of Users Get Real Returns from AI (opens the original)
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Hey folks 👋There’s been an increasing amount of research in the last year which attempts to measure how much value (i.e. speed and quality gains) people are getting from AI when they use it at work. One pattern I see emerging from that research is this: the people getting the most value from AI aren’t the ones using it most, or the ones with the most advanced technical skills: they’re the ones who redesigned their day to day workflows around AI’s capabilities.This is a surprisingly consistent fi
The Disappearing Bottom Rung in L&D (opens the original)
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Hey folks 👋At the moment, a lot of people (me included!) are talking about if, how and where AI is taking people’s jobs. In the process, a core hypothesis is emerging for so-called “knowledge work” — jobs that involve sitting at a computer, processing information and producing documents, analysis and decisions. The emerging hypothesis is that AI is absorbing the junior work first (Brynjolfsson et al., 2026; Lambert & Schindler, 2026).In law, that looks like AI producing the first-draft contracts
The Rise of the “Engineered Apprenticeship” (opens the original)
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Hey folks 👋If you’ve followed my work for a while, you’ll know I’ve been arguing for some time that the course is losing its place as the default unit of learning. What I haven’t been able to show you — until now — is exactly what’s replacing it.Over the past twelve months, some of the world’s biggest knowledge-work employers have redesigned how they train people, and a clear pattern runs through every rebuild. Big Law firms are running AI role-play tools that let lawyers practise questioning wi
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