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- Indexed articles, last 90 days
- 3
- Latest publication
- Sep 25, 2026
- Outlet visibility, for Editor and Publisher
- Top 5M sites
- Earliest in this view
- Jul 29, 2026
Latest articles
Leaders must create a sense of stability during times of boundless transformation - Editor and Publisher (opens the original)
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You may already be familiar with the famous business management book that gives advice about moving cheese. This is not that. But I don’t like when people move my cheese. Actually, my issue isn’t always with people “moving my cheese” — I’m not generally married to any single location. It’s more the purposeless moving of my cheese that I find so aggravating. I was recently talking to someone experiencing a lot of changes in their professional world, and they remarked on how “the only constant in
Too many customer surveys hurt the customer experience - Editor and Publisher (opens the original)
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You’ve probably noticed how you can’t go to a single website today without being prompted to take a survey about your experience or answer questions about the type of content you’d like to see. It’s become common knowledge that anyone with whom you entrust your email will send you solicitations asking for help improving their services or begging you for feedback. I’m a regular user of several business management software platforms, and they’ve all drastically increased the presence of pop-ups to
Reflecting on your decision-making process may be more important than the choice you make - Editor and Publisher (opens the original)
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You’ve been here before. You’re out to eat at a restaurant, and you’re split between two choices. Maybe your friend or partner orders one of the options you were considering, so you pick the other. But one bite in and you’re completely sure that their steak is vastly superior to the pasta you’re chewing. You both had the same information, but looking back on it, you don’t like where your choice led you. This happens all the time — everybody makes choices every day, but for a manager, that is lit
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Top 5M sites
For Editor and Publisher, the outlet · Measured Aug 1, 2026
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