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Double Take with Mike and Max

Double Take with Mike & Max is a podcast by Alorica Co-CEOs Max Schwendner and Mike Clifton, offering fresh perspectives on the future of customer experience (CX), business innovation, and leadership.

Podcast · By Alorica, Inc. · American English · Official site

Indexed episodes, last 90 days
1
Latest publication
Sep 24, 2026
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Sep 24, 2026

Latest episodes

  1. Episode · Sep 24, 2026

    Built for What’s Next: Alorica + Crescendo | Part 1 (opens the original)

    Episode notes · Neutral tone

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    After nearly three decades in CX, Alorica's Founder and Executive Chairman Andy Lee believes that companies have spent too much time and resources layering new tools onto an already fragmented tech stack. Now, as Crescendo’s newly appointed CEO, he joins Double Take with Mike & Max to explain why agentic is the future, what it could mean for CX employees and their customers, and how the Alorica + Crescendo partnership will change the customer experience for good.

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