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Dispatch in Depth

"Dispatch in Depth" is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide.

Podcast · By Dispatch in Depth · American English · Official site

Indexed episodes, last 90 days
6
Latest publication
Sep 22, 2026
Audience
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Earliest in this view
Jul 14, 2026

Latest episodes

  1. Episode · Sep 22, 2026

    Drone as First Responder with Don Redmond (opens the original)

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    Don Redmond, Vice President of Drone as First Responder (DFR) at BRINC Drones, talks about how drones fit into the future of emergency response. He discusses his experience as police captain over the Chula Vista Police Department’s pioneer Drone as First Responder program, CAD integration, and who exactly is piloting the drones in agencies participating in similar programs across the country.For Your Information: Check out BRINC’s website: brincdrones.com Learn more about the Drone as First Resp

  2. Episode · Sep 8, 2026

    Recalibrating Resource Allocation with Kyle Mickelson (opens the original)

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    Kyle Mickelson, Operations Manager with Jeffcom 911, talks about his center’s process of simplifying fire and EMS responses. He discusses what the procedure looked like before consolidation, the buy-in necessary to make the changes, and metrics used to gauge success. For Your Information:Check out Jeffcom’s website: https://www.jeffcom911co.gov/Have a question for Kyle? Go ahead and ask him! kyle (dot) mickelson (at) jeffcom911co (dot) gov.

  3. Episode · Aug 25, 2026

    Remembering 9/11 with Ty Wooten (opens the original)

    Episode notes · Neutral tone

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    Ty Wooten, Director of Government Affairs for the IAED, reminisces about his experience as the Director of Emergency Communications at the Indianapolis International Airport on September 11, 2001. He discusses the feelings of uncertainty, the acts of courage and grit, and the ways that the event has impacted all aspects of public safety, including emergency dispatch, ever since. This is the final installment in a three-part series in honor of the 25th anniversary of 9/11 and the role that dispat

  4. Episode · Aug 11, 2026

    Defining Moments with Joe Wassel (opens the original)

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    Joe Wassel, Founding CEO of Zero Nine Thirty-Seven and Principal Consultant with Deep Water Point & Associates, speaks about his experience as a member of the Department of Defense in the Pentagon when it was stuck on September 11th. He also discusses the important roles that leadership, partnerships, and friendships will play in handling the defining moments of your professional and personal life. This is the second in a three-part series in honor of the 25th anniversary of 9/11 and the role th

  5. Episode · Jul 28, 2026

    Miracles and Milestones with Chris Carver (opens the original)

    Episode notes · Neutral tone

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    Chris Carver, Octave’s Director of Market Development, talks about his experience as an emergency dispatcher with the New York Fire Department (FDNY) during the September 11th attacks. He also discusses his role at Octave as well as the book he wrote about his illustrious career in public safety. This is the first installment in a three-part series in honor of the 25th anniversary of 9/11 and the role that dispatchers played on the day itself and the years that followed. For Your Information:Buy

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