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Dilse Omni : Talks - with Saurabh Agrawal

Today, every brand is chasing Omnichannel growth—but the world of Omnichannel is complex, with multiple moving parts.This podcast is an honest attempt to decode Omnichannel success across industries, exploring how businesses can leverage technology, analytics, AI, and growth…

Podcast · By Saurabh Agrawal · English · Official site

Indexed episodes, last 90 days
6
Latest publication
Sep 22, 2026
Audience
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Earliest in this view
Jul 15, 2026

Latest episodes

  1. Episode · Sep 22, 2026

    Why Conversational AI Could Be the Future of Customer Engagement | Beerud Sheth | Dilse Omni Talks (opens the original)

    Episode notes · Positive tone

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    AI is changing more than how we use technology. It is changing how businesses talk to their customers.Gupshup now powers 120+ billion messages every year for 50,000+ customers across 130+ countries. But Beerud Sheth believes the bigger shift is still ahead: moving from one-way marketing and clicks to AI-powered conversations where every customer can have a more personalised interaction with a brand.In this conversation, Saurabh Agrawal sits down with Beerud Sheth, Co-Founder and CEO of ⁨@gupshup

  2. Episode · Sep 9, 2026

    Founder to Investor: Arjun Vaidya’s Omnichannel Playbook | Dilse Omni Talks E23 (opens the original)

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    Arjun Vaidya on Omnichannel, Dr Vaidya’s mistakes, Advice for founders and Why He Gave Up on Offline | DilSe Omni Talks E23He signed 6 distributors, sent ₹10 lakh worth of stock into general trade, and got back ₹9 lakh in returns with only ₹1 lakh in payment. That failure is what taught Arjun Vaidya everything he now knows about omnichannel, and it's the reason Dr. Vaidya's became one of India's most-watched D2C exits.In this episode of DilSe Omni Talks, Saurabh sits down with Arjun Vaidya, foun

  3. Episode · Aug 28, 2026

    The ₹2.5 Lakh Crore Gifting Economy Nobody Talks About | Nitin Jain | Dilse Omni Talks | Episode 22 (opens the original)

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    India’s gifting economy is estimated nearly ₹2.5 lakh crore - but gifting is much more than products, packaging, and occasions. It is an industry built around emotion, culture, creativity, and human connection.In this episode of Dilse Omni Talks, Saurabh Agrawal sits down with Nitin Jain, Founder of @Indigifts , to explore the evolving world of gifting and the opportunity it presents for Indian creators, brands, and entrepreneurs.Nitin is an animator, creator, entrepreneur, and founder who bring

  4. Episode · Aug 9, 2026

    Omnichannel playbook of Financial Service industry | Souparno Bagchi X Saurabh Agrawal | DilSe Omni Talks EP21 (opens the original)

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    India has 9,000+ registered NBFCs, 90% bank account penetration, and a formal credit system barely one generation old. Money can now reach a borrower's account faster than they can cook a packet of noodles.So why does banking still feel like it doesn't know you?In this episode of DilSe Omni Talks, Saurabh sits down with Souparno Bagchi to decode how omnichannel is transforming financial services and fintech in India: from micro-lending unit economics and the India 1-2-3 framework to UPI, account

  5. Episode · Jul 28, 2026

    The Agri Business Playbook: Branding, GI Tags & Building a Premium Food Brand | Nitin Puri (opens the original)

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    Nearly half of India's workforce depends on agriculture, yet the sector contributes only around 18% of India's GDP. The opportunity is not in adding more farmers. It is in helping farmers earn more by building better businesses, stronger brands, and efficient supply chains. This conversation explores how KisaanSay is working to make that happen.In this episode of Dilse Omni Talks, Saurabh sits down with Nitin Puri, Founder of KisaanSay, to talk about Indian agriculture, food brands, and what it

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