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Dear Danielle & Dave & Friends!

Dear Danielle and Dave and Friends!From the duo behind the Substack newsletter Dear Danielle and Dave comes a new podcast where the conversation gets bigger.Danielle and Dave are design and research leaders with 25+ years of combined experience who've spent years being each…

Podcast · By Danielle Klein & Dave Chen · English · CA · Official site

Indexed episodes, last 90 days
2
Latest publication
Aug 17, 2026
Audience
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Earliest in this view
Jul 19, 2026
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Latest episodes

  1. Episode · Aug 17, 2026

    From "do more with less" to "less is more" (opens the original)

    Episode notes · Neutral tone

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    Meet Jessica Pavia . Jessica leads both UX Research and UX Operations at BMO, where she supports a research team of 25 and an operations team embedded across a broader experience practice of over 110 people inside one of the more regulated, higher-stakes environments out there. Before BMO, she built her career at IBM and helped establish a design research discipline at Loblaw Digital, taught applied research methods at Seneca and Sheridan, and has spent most of her career, by her own account, in

  2. Episode · Jul 19, 2026

    AI is helping us move fast. Not together. (opens the original)

    Episode notes · Positive tone

    Read excerpt

    Meet Konstantino (Tino) Kapetaneas . Tino is Director of Product Design & Research at Flipp, where he’s led and grown the function for nearly eight years, building the UX research practice from scratch, scaling a 27-person team, and helping evolve the company’s product from a single app to a multi-product ecosystem. Before Flipp, he cut his teeth on the agency side in digital health, doing formative work with patient advocacy groups that, by his own account, set the direction for everything that

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