HeyJaredCTS Audio
CTS Audio delivers expert IT insights for mission-driven organizations. Our podcast explores the evolving world of IT, from cybersecurity and cloud strategies to managed services and infrastructure design.
- Indexed episodes, last 90 days
- 5
- Latest publication
- Sep 21, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 9, 2026
Latest episodes
Outgrown MSP? How To Tell When IT Support No Longer Fits (opens the original)
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Are slow support tickets, recurring alerts, and stalled IT projects holding your business back? Recognizing when you have outgrown your MSP is critical to protecting your daily productivity before a major outage hits. When an IT support model no longer matches your organization's complexity, these early warning signs usually appear: • Returning issues: Help desk tickets are "fixed" but the exact same problem resurfaces. • Unclear escalation: Urgent outages lack a named owner or senior engineerin
Types of Managed Services: The IT Support Model Your Business Might Be Missing (opens the original)
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Your IT problems rarely stay in one lane. A login failure can delay invoices. A missing backup can stop recovery. An unmanaged security alert can sit untouched while risks build. This episode breaks down the types of managed services that support daily operations, security, cloud continuity, IT planning, help desk performance, and co-managed IT. Learn how to evaluate service models based on ownership, accountability, recurring issues, and the real impact technology has on your business. Read mor
Benefits of IT Outsourcing: The Hidden Cost of Keeping IT In-House (opens the original)
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The benefits of IT outsourcing reach far beyond handing technical tasks to another company. This episode looks at what happens when unresolved tickets, unclear ownership, delayed onboarding, exposed accounts, and poor IT planning start affecting daily operations. We break down how outsourced IT can improve support responsiveness, strengthen cybersecurity, clarify budgets, and create better accountability. We also cover the downsides, including poor scope control and weak provider governance, so
Staff Augmentation vs Managed Services: The IT Ownership Mistake Costing Companies More (opens the original)
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Staff augmentation vs managed services is more than a staffing decision. It determines who owns your IT operations when things go wrong. This episode breaks down where each model succeeds, where each one creates hidden management work, and how businesses can avoid unclear ownership, stalled tickets, and inconsistent documentation. If you're deciding between hiring contract talent, partnering with an MSP, or building a co-managed IT strategy, this conversation will help you choose the model that
Brooklyn Industries Are Under Attack: The Cybersecurity Gaps Nobody Wants to Admit (opens the original)
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Every industry faces cyber threats, but not every business faces the same risks. In this episode, we break down why Brooklyn Industries are becoming prime targets for ransomware, phishing, compliance failures, and vendor-related attacks. From healthcare and finance to manufacturing, media, and professional services, you'll learn which daily workflows create the biggest exposure, how regulations affect operations, and the practical cybersecurity strategies that help organizations stay productive
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