HeyJaredCRM Rocks
CRM Rocks is a podcast that focuses on Dynamics CRM and discussions about what you could do within the scope of customer relationships.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Sep 14, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 14, 2026
Latest episodes
Licensing and Copilot Studio with Jukka Niiranen (opens the original)
Read excerpt
Episode 165: Markus Erlandsson chatted with Jukka Niiranen from Niiranen Advisory about one of the most challenging topics in the Microsoft ecosystem: licensing. Jukka starts by sharing how his interest in tracking Microsoft licensing changes led to the creation of licensing.guide and explains why staying on top of licensing updates has become more important than … Continue reading Licensing and Copilot Studio with Jukka Niiranen The post Licensing and Copilot Studio with Jukka Niiranen first ap
Contact Center with Kristine Risberg (opens the original)
Read excerpt
Episode 164: Markus Erlandsson and Malin Martnes chatted with Kristine Risberg from CRMK about Dynamics 365 Contact Center and the future of customer service. Kristine starts by sharing how her background in service operations led her into the world of customer experience technology and contact center solutions. She then explains the differences between Dynamics 365 … Continue reading Contact Center with Kristine Risberg The post Contact Center with Kristine Risberg first appeared on CRM Rocks.
Customer Insights in 2026 with Pauline Kolde (opens the original)
Read excerpt
Episode 163: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from CRMK Deutschland about Customer Insights in 2026 and how the platform has evolved over the past two years. Pauline starts by discussing the transition to real-time marketing, the growing importance of triggers and personalization, and the latest AI-powered capabilities, including journey orchestration agents … Continue reading Customer Insights in 2026 with Pauline Kolde The post Customer Insights in 2026 with Pauli
Publishing over time
Last 90 days. Choose a month to open its work.
Recurring subjects
Named in the text we hold. One piece can cover several.
Audience
No verified audience measurement yet.
About this data
Counts cover the work we have indexed. Tone needs enough text and a confident classification. Excerpts and episode notes are not full articles or transcripts.
Identity or attribution wrong? Suggest a correction.